Caribou Coffee

16506 W 78th St, Eden Prairie - 55344
63 reviews
Coffee Shops Coffee & Tea Coffee
(952) 934-9720

I need to stop coming here and hoping they hired someone that actually knows how to make a proper coffee. Milk is always burnt and just tastes awful. My latte almost burnt my tongue off today and the milk was just burnt.

The inside of this location is a great place to hang out. However, as someone else has mentioned, the drink quality has taken a nose dive. Crafted drinks do not taste good at all anymore and the last couple times we’ve gone we had to throw away most of our drinks.

Our family’s favorite go to place for coffee and doughnuts. Campfire mocha and turtle mocha are the best. Spacious seating and it’s fun for kids to draw on the blackboard.

I've gone to this location for 2 or 3 years now and love it, however recent change in staff has unfortunately made the coffee loose quality.I always get a turtle mocha cooler as my drink, and the past two times it has been very watery, to the point where I wonder if they just eyeball the amount of syrup they are meant to put in? Rather then measuring? I have no clue, but I digress, I pay extra for extra milk chocolate and extre Carmel in these , and so not getting my moneys worth is a real bummer. Last time I purchased an extra large, and it was a waste of money, this time I purchased a large just to be careful and it was even more watery somehow.Since the workers are still new, I totally understand them getting better or gaining more knowledge through time, but I think I'll be giving this location a long break, which is a bummer, cause they finally just started staying open until 5 again when they kept closing at 3.If the customer service reps ask for details on the workers, I can give them, but really I think they just need some time and more training! And maybe some measuring!Other then this. The location has always been pleasant. Thank you!

Is anybody happy to work here? This location use to be so full of joy. What did 2021 do to you guys?!

Their hours posted on the door say they are open til noon today, got here at 11:10am and it's closed without a sign saying they are closed. Not coming back to this location.

I dont recommend this location. This was the second time I have been turned away and told they weren't taking orders because they are too busy. Your a coffee shop. You can't spare 2 seconds to pull a lever and hand me coffee? Won't waste my time here again.

Friendly staff, love their coffee.

Middle of the day and they’re closed!! This is generally a great place with good service, but it’s super frustrating to drive several miles to get your coffee and the place is closed

Met with a friend and my wife -- enjoyed an Iced Chai Latte and an iced/glazed donut on a hot Summer day.