I tried to order well done waffle fries. But the manager said he couldn't do that. They only will cook them for the time the company decided that they would cook them since covid. Which means they are barely getting them cooked. My wife's chicken nuggets were cold. The food is terrible at the Eagan store and so is the management!!! All the Chick - filth Ish is terrible and especially this EAGAN store!!! DON'T Eat at these slop shops. For the record Sabbath is on Saturday so these clowns are staying closed on the wrong day.
Recently visited the drive thru of this Chick Fil A, ordered a large Kale Crunch salad. I was basically ignored as I was waiting on my food with the window open while the a manager quizzed the drive thru team member about the components of a salad (not my particular salad) while two others team members gathered at the window engaged in that conversation. As I waited for my salad. Once I finally got my salad one of the girls just handed me the bag... no napkins, no fork, no thank you, no my pleasure. Then I thought back to a few weeks before when I ordered chicken strips and had to place them in the air fryer when I got home because they weren't completely cooked. So this isn't my first negative experience, I relocated from Duluth Georgia a few months ago where the Chick Fil A experience is very different. Now I understand why there is never a line when I come to the one in Eagan. Please understand, service sets an establishment apart, not food. I could've went anywhere and purchased a salad; and in the future I will.
Always good food but they stay busy . Spicy Chicken Sandwich is my favorite.
Great staff but they have a history of missing ingredients on orders. Ordered three chicken biscuits with egg and cheese, was told to wait a few more minutes and after checking the bag when I got home I saw none of them had egg or cheese.Remember to check at the window immediately or buyer beware that what you pay for will not be what you get around 30% of the time.
The AV CFA took forever to get through. At peak times the worst wait I've had was around 5 minutes from order to window.
Food is good and definitely better than some other fast food places, however it's still fast food.
I ordered the 3 piece chicken tender and they gave me a sandwich? We were really confused so we asked for a refund, we got one. IT WAS ANOTHER SANDWICH- I just wanna know how this happens cause it was funny but I was sad about my chicken tenders
I ordered the 3 piece chicken tender and they gave me a sandwich? We were really confused so we asked for a refund, we got one. IT WAS ANOTHER SANDWICH- I just wanna know how this happens cause it was funny but I was sad about my chicken tenders
This was my first time stopping at Chick-fil-A because I wanted to try the Peppermint Shake advertised. I’d describe the shake as ok and not worth $4.39. The three count chicken strip combo looked good so I thought I would try that too. Portion was small, fries were half cooked. I would give the honey mustard sauce five stars. I kept my leftover honey mustard packets. I will use them next time I purchase Chick-fil-A’s competitors chicken combo.
I asked if I could have my chicken sandwich well done and the manager refused,there is no condiments of any kind out to use(complete opposite of other locations)and they have a disabled person who must of slammed the broom and dust pan together a thousand times yanking chairs out loudly slow customer service!Never going back to this location.