1st buyer here of smashburger my wife got a plain dbl cheese and fries. I got the Colorado dbl with fries. Everything came out quick and hot. Staff Zack was helpful with making the Colorado suggestion. Nice dinning room area and music playlist. Even has a small outdoor seating area. We definitely will be back to bad they don't have one in Northern MN Duluth???
I never went to smashburger until about a couple weeks ago and can honestly say it was well worth my time and money. To top things off an awesome employee named Mike was at the cash register to help me with my purchase. Mike went above and beyond regarding my order, making it a fun and enjoyable experience. Overall he had a great sense of humor, which definitely made it that much better to come back again and again!
Briana, made this experience 100% worth visiting Smashburger for our lunch today. She helped me make the right decision on our burger selection and better yet made me feel welcome and invited. The burger was excellent the fries were warm...perfect lunch. Thank you again Briana for working harder than you need to!
This Smashburger is great. The staff is super friendly. They have quick service. They are less greasy/oil than other Smashburgers. My favorite part is that they don't mess up my order. I now drive to this location over my local one, because the food from my local SB is so greasy it goes through the wrap AND the bag.
Love smash burger so much. Best burger place. But this particular location must be avoided. I have driven 30 minutes out of my way to go to a different location just because of this one lady that works here. I have had two separate experiences where I'll have my food delivered by her and she will stand by the table and just talk to me and whoever I'm with about random topics or her life story. So annoying and awkward. Its worth driving out of your way to go to another smash burger.
Pros:1. Actively cleaning tables and sweeping when low on in-store customers.2. Fast delivery of orders while even fulfilling online orders.3. Fairly friendly. A smile or two more would be better ?4. Wearing gloves ??5. Semi quite enviornmentCons:1. menu system needs a bit more lighting. It's also most too dark (minor)2. Oily food on top of napkins when delivering food.3. Lack of uniforms (major) can't tell who is working here4. Garbage on the door (minor)All in all it was a good experience. Occasionally I saw the employees on their phone instead of taking that small amount of time to clean. Our first experience was in Chicago which I would say is one of the best fast food restaurant chains I have ever been to. They cleaned up for you by taking your tray, they had a dedicated food delivery which would make sure your order was there. They would have someone come and ask if you had everything we needed and if we needed anything else. So it's hard to compare this chain against that grade a chain restr.
best store to visit in Minnesota right now lol been #1 for months now...great food and decent prices with friendly staff and welcoming environment...i am a cook there see you soon?❤️?
Pros:1. Actively cleaning tables and sweeping when low on in-store customers.2. Fast delivery of orders while even fulfilling online orders.3. Fairly friendly. A smile or two more would be better ?4. Wearing gloves ??5. Semi quite enviornmentCons:1. menu system needs a bit more lighting. It's also most too dark (minor)2. Oily food on top of napkins when delivering food.3. Lack of uniforms (major) can't tell who is working here4. Garbage on the door (minor)All in all it was a good experience. Occasionally I saw the employees on their phone instead of taking that small amount of time to clean. Our first experience was in Chicago which I would say is one of the best fast food restaurant chains I have ever been to. They cleaned up for you by taking your tray, they had a dedicated food delivery which would make sure your order was there. They would have someone come and ask if you had everything we needed and if we needed anything else. So it's hard to compare this chain against that grade a chain restr.
Took over 30 minutes to prepare our order of 2 burgers and 2 fries, all of which was delivered barely warm. Ice machine was out of ice and diet coke was empty. Wish I could say all of this was due to them being busy and under-staffed.... unfortunately this was not the case.
It took me ages to try out smash burger not sure why, but I am sad that I missed it till now. The burgers were amazingly juicy . I ordered a double chorizo and spicy chicken Baja burger. Trust me they were outstanding. I would definitely recommend to try this out. Double chorizo burger had a layer of spicy chorizo and I loved it, the burger was juicy too. My wife loved the chicken spicy burger and it’s a perfect one.