Terrible service, I called to place an order for pick up. The server on the line, was impatient, this was my 1st time ordering ever from this place. I knew what I was ordering I needed to look at the menu to be clear. Which this should not be a reason for your impatience. I said I was ordering for 2 people, I ordered a burger, a philly and mac & cheese. I said I will pay over the phone, and I was asked for the cc # before even getting the total. I actually had to ask for it. And, again received the impatience.I arrived there, and stood at the front door entrance for 10 minutes before being helped. It was not busy by any means. 2 tables of customers and the bar which was right in front of the door with 3 customers. The bar tender saw me, but was far to busy chatting with the 3 male patrons, to help me. 1 of the 2 waitress came over and said the bartender has my order. The waitress got my order while miss little chatty bar tender yells don't give that to her I need her to sign this & do her tip. So here is your tip Miss ignores people at the door, if there are only 10 total patrons in the bar on a Saturday evening, with 3 employees doing more chatting then work, I clearly understand as a customer why the place is dead.Back to my order I was quoted on the phone $42. & was charged $45. 0 tip, and for a 2 person dinner, the mac & cheese order came with 1/2 slice of bread for 2 people. Ya so we will never be back here. The burger was OK, yet filled with old bad almost slimely lettuce which made the bun sogey. This kind of service, is really pretty poor. This was a waste of my time and money.
Decent place food is good. Not the greatest but it's good bar food. Thier chicken is great though. Staff is usually great unless you catch them on a bad night which almost never happens. One manager is a bit how should we say. Douchebagey lol. And a little to flirty with the girls there. Kind of like no one liked him in highschool kinda thing. I feel for them. Other than that almost all of my experiences have been great there excellent pool tabs. I usually hit a good one when I decide to play there.
Huge variety. I have ate here twice and both times the food has been amazing.
great food and nice scenery
The atmosphere there is very nice. Lots of people, lots of screens and normally good food. I had a simple BLT. The tomatoes were mostly white and there was one tiny piece of lettuce. The bacon and bread were great though. The side of fries were good too. Maybe they need to find a new supplier for their fresh vegies for the BLTs.
Great food, good service. I enjoyed my time there. I'll be going back.
absolutely. Food is amazing, in the servers are just gave delightful. we have never had a bad time here.
Great service and food items
Average bar with pretty good food. They get a very wild crowd in there from 9:00pm on. Keep that in mind.
The food was excellent. The service was good. With that said, I called twice to set up reservations and to confirm. The day of the reservations no body at Racks was aware of my group or the reservations! I was told it would be all set up for us. There was nothing ready, including the staff. To me this is bad management! No excuse for this.