This place needs to be bulldozed. Its dirty inside and out. Closed half the time. The days I have been there and are inside all the employees left the building and were hanging in the parking lot with this guy in a white car that hangs there all the time. No one that works there in the building.food is often cold and pop dispenser is broken with no ice. Great location just terribly run.
I dont know what is wrong with Burger King as a franchise for this location but as a whole company in term of their corporation they are not doing a good job of staffing enough people to operate a fast food restaurant. I have been to various burger king all over town and each time the wait time to pick up my order is very long and this is with mobile order. Sometimes the store close during Business hours but ordering system still open then when i come, there's no one there. At other time only a few staff working and it took a very long time to get my order. There are time that only one person working at the restaurant and when i try to pick up food the staff inform me that this staff member does not have access to register to process my order. While all of this going on, McDonald's is taking all their customers because each time i go to McDonald the line is always busy and customer get their food fast like an assembly line at a factory. I like Burger king this is why i still support it. I hope the company would pay more to staff and provide more training so they can do better. If this continue i don't think they will be able to sustain very long and soon will loose their market share.
Was there today. The burger seems drenched in water or something. Like it was oily wet? Opened the burger to find a hair. Tossed the whole meal out and soda machine was messed up. Is it just me or are all BKs and white castles run poorly? Can't find a good one in the whole state.
I don't know what happened to this place. On my way home from work at night and i stopped by. There was a car parked and the lights turned on inside. As soon as i pulled up and was heading towards the drive through all of the lights shut off as if done intentionally.Compare this to Taco bell 4 buildings away, the customer service is night and day!
Been there 3 times and they were either unavailable or out of food. Every time I pull into the parking lot it looks like they only have one person working there.
Went to drive through around mid September and the lady on the intercom said they were temporarily not taking any drive through orders because and I quote: “I’m on a break break” this Burger King is poorly ran, they’re always out of something whether it be ice, one time they were out of meat I was like you’re name is Burger King and you have no meat? Really everyone should be fired and they should restart with new management first. Looks like I get the last laugh with my “reviewy review”
ATTITUDE is everything, and I don't care where you work (that was your choice)! The female taking our order at the drive-thru acted like she was the Burger Queen! The menu outside was hard to see/read and therefore made it hard to place the order. Didn't received a "hello" or "please wait" just "what do you want?" No "thank you" NOTHING. This is the epitome of Rude and POOR CUSTOMER services!Food was old and cold! everything was wrong! Sad to see how low this place has become over the years.
Worst Ever ! This one is always so slow and quiet that the food shouldn't be so sloppily made and cold . Also , the rudeness of that girl that works the drive through is VERY rude and snarky. She rushes customers through ordering and sighs over the intercom. " IS THAT IT ?? WHAT ELSE?? IS THAT IT ?? * SIGH* !!! It is totally uncalled for ! Talk about making customers feel like an inconvenience when they are all just standing around .Then when you get your order it's not only cold and sloppy , it is wrong ! Of and don't ask for dipping sauce because you never get it.2x I've been at the Ham Lake Bk in 2 weeks , and the food was fresh , piping hot and juicy !!And they were busy ! So if they can give you piping hot food when they have a line in the drive thru and a few customers in the dining area , why can't food be piping hot , fresh and juicy when your the only person in line and no one in the dining room at this BK?? I'm Only a mile away and it is convenient for me , but not worth the time , money , rudeness and drive.
Either closed or abandoned... Looks like a ghost town in the parking lot. Looks incredibly trashy waited about a minute in the Drive-Thru no response so i left...I'm guessing this place is closed?
Definitely 0But didn't have the optionThis place is horrible.Employees are so rude.Corporate really need to shut this place downI called the complaint line and no one has gotten back to me up to now.The lady wanted to jump out of the window and fight me.Then gave us onion rings with no onions.This place is horrible employees have a I dont care attitude.