The general workers at this starbucks deserve recognition. They are very hard working, and considerate. However, that experience was ruined by an interaction with a manager I had at the register. I believe her name was Beth. She was just very rude with me. As a Starbucks partner, I can understand that times get stressful, especially when short staffed. However, I am always conscious to treat the customers with respect, as it is not their fault. Treating customers with hospitality is crucial when working at Starbucks, however I felt the opposite when I had my order taken at the register…all in all, the general workers are very friendly, at great at what they do, however the management needs improvement…
stood in line for 10 minutes and had someone cut in front of me because it isn’t obvious as to where the line starts and ends. on top of them not accepting cash i will not be returning here.
Absolutely horrible service. Overpriced drinks and mismanaged staff. Halfway through finishing my drink i discovered a hair in it. No words. Wow!
They messed up my order just a bit, but it was still a decent experience.
I’m looking at the coffee and too upset to drink it.In the about 10 times I’ve been here, I’ve ordered just one kind drink, a latte with an EXTRA shot of espresso.Half that time this simple order is messed up with a creamy drink that has barely any coffee! My drinks have been remade when I complain but today, I am in no mood to speak with them and furious! I just need a drink and not a back and forth with people who are ever so impatient to listen!
This store is my version of Cheers.
Horrible Horrible Horrible Experience. Made my sister and I’s frappuccino’s so watery and added way too much caramel. On multiple occasions. When my sister asked for them to remake her drink the employee was so nasty and so rude about it. And refused to remake it. Not to mention we weren’t the only ones, another young lady had her drink remade and it wasn’t an issue. The quality of this Starbucks has really gone down. They don’t know how to make the drinks and that is a problem when your paying $6- $7 dollars for a drink. Do better. Wasted a entire meal swipe for something I couldn’t even drink. Never coming back. Go to the one in the Eastern Eateries if you can.
Upcharge for light ice....yes, they charge you for taking away ice.
Fix your hours. Too hard to get into the student center to then find out it’s closed
Training required for this semester.