an ungodly amount of red pepper that ruined my pizza, and they over charged me. Whoever is responsible for this should be fired and waterboarded. Unacceptable... this occurred on 7/13/22 at roughly 6 o'clock.
I don't know why we keep giving this place a try but we do. Ordered two different kinds of family sized pastas and received 3 individual pastas of the same kind, and an inexplicable amount of breadsticks. I'm completely done now, AND my feet will never step back into this establishment.
I waited on line for 20 just to place an order. There was only one person ahead of me. A guy walks in, walks in front of me, and he got waited on because he was an Uber driver. I was never greeted, the Uber driver was confronted and didn't care. The cashier walked away and NEVER TOOK MY ORDER!!! I left. Your food isn't worth my money.
Initially called to place an order no one answered drove over and went inside and waited ten minutes had to call out to someone to come to the front. Someone walks in and hasn't been there a minute and asks if I was picking up and decided to serve the other person before me. Lady was very rude and complained to me. I walked out. Not a good pizza hut stay away.
We were quickly greeted with smiling faces. Even though they didn't have any servers available, we were invited to stay. Though their fountain drinks weren't available we were offered bottled drinks. Our food was delivered promptly and we were checked in on often. I love a place who treats customers well and goes the extra mile when they could have easily turned us away.
Food was good but pickup was bad. Went to pick up my order where they bring it out to your vehicle. Ended up waiting in the parking lot for a while and no one brought my food out. I ended up going in to find my food in the heating box. The staff was rude and really didn't seem to care that I was waiting in my vehicle even though my order was ready. You give a tip before service rendered. This practice needs to stop because I wouldn't have given a tip if I knew the service would have been this bad, let alone eat there in the first place.
Amazing pizza and great customer service. The manager there was very honest about a mistake they made. He said our pizza sat in the window without anyone knowing for an extended amount of time. Then he offered us some coupons for free pizza on our next visit. The honesty and integrity was very much appreciated. The pizza was still very good as well!
Pizza was over cooked to the point of crunchy & cheese on top was black. I usually save half for the next day. Pizza wasn't appetizing enough to save. I ordered thin, but there was nothing to it. Cinnabon rolls had an overload of frosting- hard to taste the Cinnabon.
the delivery time was quicker than expected and the food was exactly what i was expecting. Great work by the whole team.
My pizzas are being made exactly as requested even with new employees being hired. They are doing a great job in my opinion. They are watching the orders closely and paying attention to special comments on the pizza order. Great job to the Monday crew at this 5783 Byron Center Avenue Pizza Hut!! Thank You!!