Slowest T Bell in the area, and ordering in store pickup through the mobile app is pointless. They keep the doors locked and force you to use the drive thru. Pick any other T Bell around for a better experience
Little slow but that's totally due to lack of staffing like everyone else. They were friendly and polite. Food was hot and good.
We placed a mobile order through the app for pickup at the counter. After 20 minutes we got the notification our order was ready. When we went in to pick it up, they told us one of the items on our $35 bill was out of stock, so they refused to make the rest of our order. They also refused to refund our order to give our money back, and told us to go through the app. Here we are a week later, we have gone through the apps feedback system twice, and still no response from taco bell at all, and still no refund. This is legitimately some of the worst customer service I've ever experienced. We weren't even upset our item was out of stock. That's fine, we get it. At least make the parts of the order that you DO have in stock. If you can't do THAT, at the VERY least give us our money back!!! I paid $35 for food we never even received, and can't even get a response back from taco bell when requesting a refund through the app. When I tried to call the store to inquire about receiving our money back, the phone just rings non stop. No one answers. We will NEVER return to this location, and I advise everyone against placing any orders through the app. If an item you want is out of stock, they will refuse to make your food and refuse to refund you. Ridiculous.
How hard is it to not be rude or listen to a customer? Kyle s. Extremely rude with your ooookay as I was asking my wife what she wanted thank you for listening about not putting any dairy on her order with her dairy intolerance and not doing anything correct as you should off I'll be back in the morning to talk to the manager about this
When Kyle took our order he couldn't not listen long enough for me to customize my food, I ended up with food I couldn't not eat as I can't have alot of dairy and always take off cheese, sour cream and tomatoes from most meals I order. I got the toasted chalupa box. When we called to explain what happened Kyle hung up on my husband and staff refused to answer the phone again. While ordering Kyle was rude and couldn't tell if we was talking to him or each other also he had to be told twice that my husband wanted 2 5 layer burritos. His response to my husband while taking my drink order was saying okayyyy.
Went through drive thru. Typical experience. Recorded greeting when you pull up. Was treated well. Line moved quickly. Good food. Overall, good experience. Gave me way too many sauces.
Horrible decor. No one acknowledged us. AND we said no sauce because we don't use it. And they must have put 25 packets in the bag for dine in....seriously what a waste. And the repulsive offensive artwork.
I’ve been here several times and every time I’ve had to turn around because my order was wrong. Nothing but attitude from employees in the drive thru
I've ordered from this particular one a couple of times just because I was trying to give them more than one shot. Especially with fast food sometimes you can have one bad experience but it's not how it normally is. However, after ordering five times it's obvious that every single time they rush the order. They screw up the order of the majority of the time. They never include silverware so they just expect us to eat our potatoes or rice with our fingers I suppose. And everything is always burnt. I don't mean a little bit overcooked I mean you can smell the charcoal from the closed and sealed bag. Everything in there is completely black and there's no way that they don't see that before they package it up so they're literally looking at it, seeing that it is horrific, and wrapping it up anyways.
By far the best Taco Bell around. It is ALWAYS quick and accurate service. The employees are super nice and kind. Your food is at this location is very filling. Definitely worth driving to this location around here.