I sat in the drive thru for 30 minutes, at 12:55 upon approaching the window they let me know that they would only be serving DoorDash. After sitting through the line for this long, it’s extremely frustrating that this is the answer I received upon rolling up to the window. This is absolutely ridiculous. If I knew we were only serving DoorDash, I would’ve ordered on the app and picked it up myself. Do better. This is Taco Bell after all.
Absolutely braindead employees cannot even complete a basic order off the menu. I ordered a number combo and they gave me something completely different that was worse and terribly made. I double checked at the window and they were yelling at me. This is one to avoid.
Horrible service, trapped for a half hour in a drive thru line that is designed where you cannot get out of it. Didn't have Mexican Pizza's and no apology for that or the wait. When I tried to complain they were incredibly rude and dismissive and the "manager" refused to give me his name and accused me of flipping out (I wasnt). Never returning and I will have that managers name by the end of the day tomorrow ?
Your customer service is absolutely garbage. I just came through with a very specific order as I have food allergys. The entire order was made incorrectly and had every item that I said to not put on the food. And then when I called 8 times to talk with someone about it I was hung up on every time. Your location shall never see my buisness again.
We love you m59 taco bell in Waterford! Best food and awesome employees! Always a great experience! Thank you!!!
This taco bell loves to mess something up with my order every time. Today they decided to ask what sauce I wanted and forgot it. Again. Instead of giving me the tacos fresco style (or explaining that they no longer do that, if that's the issue?) they just put in lettuce and tomato. I'm done going to this dumpster location.
All the details of my online order was fulfilled correctly and on time. The only little issue that this location has is driving room outside. Once you are in the drive-thru line, you are pretty much trapped in the line until you are at the front of the line.
It's Taco Bell. The experience I had was good. The staff were friendly, the food was Taco Bell good. The Taco Bell chain quality and service can vary from day to day and shift to shift. Sometimes they forget stuff or the taco is more a walking taco before you get to eat it. However, the store on Highland Rd. in Waterford, has the most consistency for excellence.
Sheila L @ the drive thru made my entire day! The best attitude, friendly, best smile, pride in her work! The entire drive thru crew was great! Best visit @ a fast food restaurant I have ever had and best staff I have encountered! Will make sure to stop by next time I am in Waterford in hopes of getting the same crew!
They close at 7pm. So if you’re a working person and wanting to grab dinner for your fam when you get off at 7pm, don’t bother wasting your gas. What kind of taco place closes right at dinner time? This is so dumb! They should just close this location.