I have done business with waterford Happys for years. I use to receive great service great food. Lately my orders are wrong or take extreme amounts of time. The "manager" on duty Monday 7-11 hung up on me and would not answer the phone until I called on another line . He hung up on me again and still would not answer the phone. He would not listen as to what my order was and was missing. I went to the store and he would not replace it and told me to leave or he would call the police. Was that suppose to scare me? I did nothing wrong but want my correct order. I spent over 50.00!! I will never after 5 plus years of ordering through Happys do business with you again. Food has changed and help is rude and consistently missing items and or wrong . What a Shame your staff took it to that level of treating a long customer like that. What was so hard??
Absolutely the worse customer service ever. Placed an order online, was made incorrectly. Called was initially informed by gentleman that they would make a new one and send out. Then called saying not there fault not gonna do anything. The gentleman would not give me his name, the corporate number and alluded that the manager was too busy to talk. When spoke to manager Tim, he was very distant and did not once apologize for how I was spoken to, instead condoned the way that I was treated on the phone. . I am assuming that Happy's is doing well and cusotmer service does not mean anything.
We had an install in our home today, right at lunch time so I wanted to feed the crew. I called the Waterford Happy's and they had the order here in half the time they said and it was delicious.
Got the battered mushrooms today for lunch.....they were delicious! Would have posted a pic but they were gone before I knew it!!
The owner went above and beyond for me. Great food, great service, and great people!
I had to drive out of town to get Happy's Pizza it made it back home still hot and it tasted very good
Best pizza! Kind workers & great customer service.
I had to drive out of town to get Happy's Pizza it made it back home still hot and it tasted very good
Always a great pizza, wings and don't forget the house made ranch!
I've loved Happy's Pizza for as long as I can remember. Of the hundreds of times I have ordered, only ever once did I have an issue. But that's not why I wanted to write this review.You guys, REALLY need to hire a professional photographer to update the pictures you guys have on Google. I'm sorry, but none of those disgustingly lighted and set pictures are nowhere near representative of your product. I mean just look at that horrid looking first pizza picture, the exposed grease stain is just awful to look at, and that pizza itself looks rushed.Please consider hiring a professional food photographer. They need to do you guys justice, because I'm getting ready to order now and I almost didn't because of that picture. Love you guys!