The so called manager at the elizabeth lake store in waterford michigan was so rude and would not help my family. He pushed me and my daughter out the door. He refused to provide a supervisor phone number. HE SAID I DID NOT PROVIDE A TIP And refused my order! i said i pay cash to the driver. He has blonde shoulder length hair. He does not have the proper attitude retail and customer service need.I have been a loyal customer of this Dominos for 10 years. NEVER AGAIN WILL I BUY FROM OR RECOMMEND DOMINOS. I AM GOING PUBLIC AS I HAVE RECORDED EVERYTHING he said.This occured at about 9pm wednesday july 20 2022. Im heading over to BURGER KING now. My family is hungry and im a 58 year old mom of teens and a crippled husband and we simply wanted pizza!!! I think the media can help make this right
Pizza wasn't hot, bread wasn't hot, pasta wasn't hot and chicken wasn't hot. Then didn't even get my cinnamon twist that I ordered. Called and they said they would give me free cinnamon twist with my next order, but its not free when I have already paid for it and have to spend extra time and money for gas to get what I already paid for. Love spending almost $60 and not getting at the very least what I ordered. Thanks a lot....smh!
After being disappointed by another Domino's location for basically standing me up on a large order to feed my coworkers, thankfully the Waterford location saved the day by efficiently processing my online order during a lunch rush. The manager was very nice, but I felt bad for her that she was the only one there making the food. By the time I came to pick it up, she did have another employee there to help her. She was also very apologetic that they've been out of pop for almost a month due to ordering issues. Great service!
I am so sick of the excuse of being short staffed. Does that mean food quality goes out the window?
First time placing an order for pick up spoke with someone and she said they can’t deliver due to lack of staff. I’m like wait I said I will pick it up then she just hung up on me! What!!! Seriously? First time customer first impression BAD BAD customer service!! Never will I go back to get anything here!
these guys work so f*king hard, and always have my order 100% golden. no complaints at all, especially with how understaffed everyone is now.10/10 stars, and Zachary is amazing, super nice when I was in there a couple of weeks ago.
Customer service and everything was definitely fine but the pizza was not the best. Maybe because it's so new they're still trying to figure out the whole pizza making process so maybe it'll be better in time but for now I'll stick with what I know.
Ordered lava cake, vegetable pasta and spinach stuffed cheese bread. Lava cake was not available and other two items were burnt. This was the dirst time got burnt items from that store.
Ordered 2 medium pizzas for pick up One all veggies but only green peppers and on=ions on it. The other double bacon and double cheese and hardly any cheese on it. They advertise get a $3.00 off coupon on your next carry out but only employee in there had no idea and no managers around. Have been trying to call since and they do not answer phones. E-mailed corporate and no response. They do not care what this franchise does or how bad their service is. I will NEVER be back to any Dominos
Grabbed a couple pizzas for lunch this past Saturday from this location. The girl why made my pizzas was super friendly and made two fantastic pizzas. The thin crust was perfect along with the pan pizza. Will definitely use this location again.