I'm a Pescatarian and their artichoke sub is the best...
Alll of the young people that work here are sooooo sweet and well mannered!! They are seriously so nice!
I placed a doordash order this morning for lunch because I am at work . I called penn station this am at 10:50 to let them know them I was placing a order and the name it was under and Brian the general manager says we can’t take orders until we open! I already placed the order on doordash and wanted to make sure my food was correct. Since it didn’t give me the option . So I called back at 11:00 no answer called again no answer kept calling finally got an answer at 11:10 Brian answered the phone again and I told him I placed an order can you please make sure my sub is ham and cheese only and grilled he said yeah. So I get my food HONEY MUSTARD all over! So I called the store and spoke to Brian again to let him know sub was messed up. I even offered to bring my sub back up there so they could remake it and he told me no they would have to charge me for another sub since I placed an order through 3rd party. I just spent 16.00 dollars on sub and it wasn’t even correct when I called to let them know how I wanted it . Brian again the general manager had no consideration to even listen to me on the phone at all! So now I have no lunch .? Corporate has been contacted !
Just tried this for the first time today and can I just say this was so delicious. Got a cheesesteak with fries and I was not disappointed. Totally remind me of food you would get at a fair(in a good way). I've been trying to find this taste at so many other places around that sell cheesesteak but this is the spot that nailed it! ...also the customer service was good too , I didn't have a bad experience. I will definitely be back!
Great subs and fries, however I ordered extra meat and cheese on my cheese steaks and they definitely didn't seem to have any extra meat maybe some extra cheese.
The best subs on the planet especially the warm club sandwich. Usually beautiful young women making sandwiches it's a win win what more can I say? It's also spotless with great prices
I'm extremely irritated with this location right now. So tonight, my husband and I went to this location and was helped by a young African American male. We had to repeat our order atleast 3 times because he couldn't hear us over how loud there music was. Ordered 2 sandwiches. 1 large steak and cheese, mayo, onion mushrooms. 1 chicken cordon Bleu no honey mustard. 1 medium fry, 1 small fry, 2 regular drinks. Almost $40. He gives us 1 cup, and we said we had 2 drinks. He said we were only charged for one, so he rang us up again for a drink. We receive our order, and I figured, our order wasn't hard and didn't check it. Well, the way it was bagged, I would have dumped our fries everywhere. Low and behold, I get home, and my sandwich is covered with honey mustard. The ticket doesn't say it, even though I asked 3 times.but, on each sandwich, there's a piece of paper attached. Each ticket had a drink on it too. Thanks for ruining my sandwich and charging me for a 3rd drink I didn't get. Thanks guys. Also, I felt sympathy at first. When we entered, they were busy, we saw only 2 people quaking. But all of a sudden 2 more employees appear. So they are simply okay with letting other workers struggle. Thanks for wasting $40
Was great just like all of the other Penn Stations that I've been to always great staff and of course great food!? ? ?
Everything was great on my carry-out order
Always coming here for amazing subs, never been disappointed with the service and the manager deserves a raise.