Shake Shack

2800 W Big Beaver Rd Suite X-335, Troy - 48084
51 reviews
Hamburger Fast Food Burgers
(947) 209-4240

Good way to waste 20 minutes. For some reason they had 2 people training one person at the cash register?! The meat was greasier than usual, but the fries were solid. The only reason this was a 2 star is because the Kiwi refresher was good. And no apology for the wait, which was odd because a 4 year old could see it took over a minute per transaction?

Got the food in a reasonable amount of time. Never disappoints. Marsha who was in charge of the line was super nice and helpful. All around great person, shake shack is lucky to have her :)

Always mistakes with delivery. Cheese fries always comes with cheese on top instead of on the side as requested. By the time they are delivered, the fries are a big pile of gelatinous inedible garbage .

Price of fries is different everyday, 1 dollars extra for ranch so sad ?

Didn’t like the veggie burger ?

Mediocre food. The burger patty is super thin and salty, the "lettuce" was one small leaf. The fries tasted good. The iced tea get bitter the more I drank. However for the same price or less I could get a little cheeseburger (with unlimited toppings), little fries, and small drink from Five Guys and much better food. Shake shack meal not worth the $13.

This was my first shake shack experience and I will say that even though the wait was long, the burger was 100% worth it. Probably the best fast food burger I’ve ever had for the money. I can’t wait to go back and try their shakes.

I'm not sure what all the bad reviews are about, I had great service and my food was fresh and hot.

Ok I’ve been to other shake shack locations and they are all better then this one which is disappointing since there’s one a mile away. The food usually taste good but it’s always something, this time it was cold and fell completely apart after 2 bites. I also waited without being asked my name or anything and finally I asked about my order and it was sitting in the counter for who knows how long. I’ll never go back it’s a waste of time and money

It's my favorite burger place. I ate at this location recently and had no problems. This is a great option if you don't want chik fil a or don't want to wait in the chik fil a line.