Panera Bread

390 W 14 Mile Rd, Troy - 48083
177 reviews
Salad Soup
(248) 616-0116

Multiple methods of ordering available make it easy to order. Option to order at a terminal near the door provides a contact free way to order and pay. When your order is ready, a beeper notifies you to come to the counter. Great experience.

I love Britney at the drive thru she is so funny and amazing she gave me the best customer service I had in a long time she was very stressed and I was very annoyed with the line and she made me laugh and we talked for a bit until my food was ready I will always love her and I am excited for her future she made it sound amazing. Britney if you see this I love you girl!

So far the most clean and most fresh food and drinks than other locations. The manager that was expediting was very friendly. The drinks were good and can tell they were made today. Food was fresh.

I order from there every week for someone, they changed their mind after I ordered and paid for it and wanted something else, the ladies there were so cool about it and said write a review so I am. Mgr was extremely knowledgeable and gave me a refund right away cashier was rather new and wasn't sure what to do, but she still was very nice and polite.

I've always liked Panera Bread. Good food, clean spaces, and the tables give you a sense of being in your own space. My only complaint is that they changed their menu and it is hard now for me to find items to eat. I used to love choosing from their sandwich menu. Now I almost skip it entirely. I'm not sure what they were aiming for, but they missed it with me. Still love the bread bowls, and their coffee in the morning is great.

Instructions were not followed on the order, bread bowl was stale and uncut. Bagels weren’t what they usually are (refer to photo). Typically don’t have an issue with this location but this was disappointing

I've only ever come thru the drive thru at this location, but today I had the opportunity to dine inside as I was meeting with a work client. I was impressed with the friendliness of the staff, especially the Manger on duty; Sofia, who I observed working diligently with her staff.My food was quickly made, a good portion size, and very yummy. I highly recommend this Panera Bread location for a dining experience that offers a spacious dining space and excellent staff. (Broccoli Mac & Cheese Pictured)

Doordashing and waiting on an order. I have been here 20 minutes and not one person asked me if they could help me, but one. They make eye contact and then look away without asking if they could help me. Absolutely amazing!

Ok... I went to meet up with a friend and we both ordered Soup (bowl)... I had the new Thai! Amazing... just the right amount of spice...

Constantly messes up orders and forgets entire items. I order a you pick 2 and half the time I only get one thing delivered. The do not answer their phone. This place has stolen money from me on many occasion, do not order deliver from this location.