I decided to try Elaines Bagels today. When they first opened they were amazing, hot, fresh, and delicious. After today”s purchase I will never go back. It was my grandson’s birthday so I wanted it surprise him with a sandwich that he loves using bagels. They were aweful. The bagels were so hard and dry that I was going to revert to purchasing Thomas’ bagels at the local grocery store. So disappointed.
I am sad I tried Elaine’s after all the years. I remember going years ago and having a great experience. I had attempted to order some bagels, half dozen with cream cheese and a pastry. Unbeknownst to me, they were out of some items. So the items I wanted were canceled, and I got bagels that I did not order, no cream cheese and a different pastry.
Ever since this place changed ownership immediately everything was horrible, we miss the old owners. The bagels are very bad and don’t taste or look like they did. It is sad how anyone thinks that they can take over a business and run it like it used to. I am very surprised that this place is still open. Went there a few times after the new owners took over, the bagels don’t taste the same at all. It is really sad how they totally killed this business when new owners took over.
Local bagel shop with a great variety to choose.
I could tell the bakers dozen bagels I had delivered had been frozen and thawed. They were chilled to the touch. I expected FRESH bagels.
Best bagels BUT I really wish they would get rid of the newspaper/magazine stack by the window. Dead bugs all around it.
Woman working was making peoples sandwiches while using the same gloves she used to handle money/the register. I asked her to please change her gloves. She put 1 plastic glove on top of her dirty glove (left the other hand the same) and then proceeded to use that glove anyways to handle the register before finishing assembling the sandwich. Common sense is not being used here. Also, a lot of the ingredients are microwaved anyways so I would take my business elsewhere
I’ve heard good things about Elaine’s and I am all about supporting a local business. However, the young woman behind the counter was extremely rude- was on her cell phone the entire time I was in this establishment and quick to cash me out when in fact I was interested in purchasing another item- which was not labeled so I had to ask the flavors, which clearly was an inconvenience for her to stop her conversation again.Not happy. Learn good customer service, please.My first time here and I’m definitely not in a rush to go back.
Bagels were dry and old again. This used to be a great place and it has definitely changed.
Once upon a time I was up at 6am for some odd reason and I thought to myself, “I could really have some of my moms pancakes right now” but my mom wasn’t up yet so I packed my bags and set off on an adventure to find some breakfast. I went store to store lookin for something to satisfy my needs. I was starving. After countless hours it was 6:30am and I saw a trail of sesame seeds. I thought I was hallucinating but as I followed the trail it turned into an everything bagel seasoning trail. The trail brought me to a bagel store(elaines bagels). When I walked into the store I stood in line waiting to give them my order. The wait wasn’t too long, I ordered a bagel with cream cheese and before I knew it it was ready. This oddly short woman(her name was Brooklyn) handed me my bagel. It was the best bagel handoff I have ever seen in my entire life I would like to give a huge shoutout to Brooklyn for the amazing Bagel service 10/10 would take a bagel from Brooklyn again.??