Petoskey Pretzel Co.

102 S Union St, Traverse City - 49684
72 reviews
Fast Food Pretzels
(231) 252-2414

The pretzels were good. However, the customer service; mediocre at best. Coming from a customer service worker, I’m highly disappointed in the way the employees treated their guests. The girl who took our order (I did not look for her name) took our order at about 2:15 pm on 8-6-22. She was so rude and made hand gestures that clearly displayed her impatience and judgement for us not ordering in the exact way she wanted us too. I understand it’s probably not ideal to work in a muggy work environment and hey, maybe she was having a long day. But no one should ever treat their guest so condescendingly. It’s disrespectful to not only the guest, but the owner of the store. I’d suggest going to a chick-fil-a and taking notes on how they treat their guests. I almost wonder if they treat guests like that so they order online instead. 1 star because the pretzels were pretty good though.

It was OK. Weszel Pretzel quality (for those of you Disney fans). It's more expensive than Disney. $8 for pretzel size of a finger and a drink. Seems a bit much.

Super nice staff. You’ve never had a better pretzel. I promise.

Not the standard Bavarian pretzel you are probably used to. These pretzels, the flavorings and the dips are unlike anything I have ever had. Do not sleep on the jalapeno popper dip or Cajun pretzel. We also got the sampler, jalapeno cheddar pretzel and the cheddar cheese sauce. Everything was amazing. Wish we had tried them earlier in our visit! They also offer catering!

These pretzels are amazing!I came in the middle of the day and they were super soft and warm.

Mouthwatering! This has to be one of the best soft pretzels I’ve ever had. Fresh, hot, soft & chewy. Just perfect. I will definitely be back when in town again.

Mouthwatering! This has to be one of the best soft pretzels I’ve ever had. Fresh, hot, soft & chewy. Just perfect. I will definitely be back when in town again.

Probably the best carbs you’ll ever taste in your life.

Super friendly staff and pretzel was delicious! Highly recommend!!

Super small shop but one of the best pretzels I have ever had. Lots of sauce options too. To be honest I got nacho cheese and didn’t even use it the pretzel was so good!