They never have anyone in line so I am not sure why my order is NEVER correct when I come here. This is my first time coming back after a year and nothing has changed. I asked for well done (crispy) hashbrowns, they were barely cooked. Everything has a weird plastic taste to it as well. I did not come here to cook my food again at home, kinda the whole point of going out and getting food is to not cook. No thanks. Never again.
Service and food is good but inconsistent. Drive thru is pretty quick but ordering can be frustrating at times for no apparent reason.
I ordered 3 glazed doughnuts and they were delicious. Will be back for the fresh, soft, glazed doughnuts that just melts in my mouth. Yum!
I go here all the time and unfortunately it seems that no one knows whata charli cold foam brew is. Not to mention they over charge me after the app says they are $3 which doesnt change until they put the $4 in. Unfortunately for $4 instead of $3 (which its supposed to be) i will not be back. Its supposed to be topped with cinnamon which it isnt and this isnt the first time. Guess im making my own coffee from now on 0/10 very disappointing
I said i was going to give a 2.5 star review, but I lied. The staff are pretty amusing. Always a pleasure, early in the morning. Keep up the good work, and good humor. Who is this girl all the reviews are mentioning? I've had nothing but good service and experience. ?If everyone's talking about short stuff who always acts moody, whatever. She's funny. And it doesn't effect quality or speed. I would argue it's the reason why i occasionally tip. ?
Sausage Croissant was great.If you're serving food you need to have restrooms open. No reason why they shouldn't be. Open em up!Service was great.
This location is always out of whatever I order in the Dunkin app and rarely have substitutes. They also make you come in when you place a drive thru mobile order.
All the 5 star reviews for this location are definitely bogus. Rude staff,can't follow order instructions and criticizing the customer for Dunkin Donuts app mistake. Ordered via the app and didn't get confirmation for the order. Due to that I placed the order again and then it refereshed and said I ordered twice. Thanks Dunkin ? Reached the store, the girl at the drive thru started lecturing me about how next time I should order on the same order and not two separate orders. Like, what's that about ? Also asked for less ice and the cup was full of ice. Had to stop my car and throw out the ice from the cup.
My wife and I frequent this location just because its convenient, but I'm getting sick of getting rushed to order every time I come. Pulling up to the drive-thru, its always "is that all?", after each item I order, in a very fast, passive tone of voice. Be sure to avoid this place if you're not in a hurry and just looking to be treated like a human being. Additionally, last time my wife was there, she ordered a sausage egg and cheese on a cressant; the person on drive-thru told her that it would be just a minute, and to pull forward. Well, my wife waited more than ten minutes, just for someone to come out and inform her that she, in fact, didn't order any food. Well, the issue was that the drive-thru attendant was rushing her so much that they forgot to even put her order in, and insisted that she ordered no food. Essentially, hurry up and wait, and get talked to like you're dirt beneath their shoes is the theme here. We've given this place a ton of business just out of convenience - lol not anymore. The 2 stars comes from the fact that they actually got my order right this time.
Placed an order through the mobile app which said they were open (their website also said they were open) but when i arrived to pick my order up they were closed and there was no option to cancel my order so they now have my money but i did not receive my food. I have also tried calling the store multiple times (an hour after they were supposed to be open) and there is no answer.