Since I moved into the area everytime we have gone here in 10 months our food gets messed up or items missing. Today was the last straw. Ordered a Asiago chicken sandwich for my wife. I simply requested grilled chicken instead of fried. No tomatoes and no ranch. You gave her just a piece of chicken. I got a grilled chicken combo. And instead of the normal sauce you put ranch. On top of that I ordered a Dave's double. We get a single that wasn't even made right. Also one of the meals was a large only had half a container of fries. I will never be back. And if I could I wouldn't even give you a one star.
I love this wendys. ? the line usually always goes fast even around lunch time. I love the people there they are friendly. They rarely get my order wrong!! Thank you :)
Food was hot, fresh, not microwaves. Customer service was was great. Wendy's on Harper and 13 has really cleaned up. Staff was very friendly and order was spot on. Great job to the people who worked Monday night June 20, 2022 around 8 - 9 pm you deserve a raise.
We went inside because my mom wanted dine in. When we got to the counter a black kid told us that there was a shift change and he didn't take our order. We waited a few minutes but we left. He didn't even bother taking our order and someone else's order as well. We never had terrible service at this wendys but this was definitely terrible.
me and my sister went there late one night shortly after my sister's funeral we couldn't have picked a better place the young man that took our order was so nice and so sweet he was very well mannered and polite and I couldn't ask for anybody better to take my order I was very happy we stopped there
Literally pulled up to the drive thru and I couldn’t even get my full order because everytime I said something they kept saying is that it over and over I got annoyed and just stopped my order and went to another place the guy at the window was nice the lady that took the order had a bad attitude never coming to this one again
Super sweet and kind team of workers and delicious warm food. Thank you so much for the great service
Left the horribly inept wendys on 9 mile in eastpointe to try this one. It was a mistake, all i did was waste gas. This wendys was somehow worse, i dont understand how it is possible but wow. I used to love wendys, now its impossible to get service. Who owns and runs a building this way?
Employees are no-nonsense and professional- you’re in and out of the establishment, the food was fresh, hot, delicious and accurate! This is why I go a little farther to this location when I want Wendy’s, they’re always great at this location! Love the breakfast potatoes btw, those need to become an all-day regular menu item?
Was there at 640 on Tuesday 4-5-22. Ordered large chili. They asked if I wanted crackers and hot sauce. I said yes. Person at the window said nothing and did not offer a receipt. Handed me my fos a minute or two later and still said nothing. I had hit sauce, crackers, and chili. No spoon and the chili was on its side in the bag leaking into the bag. Had to drink my chili.