Been here twice in 24 hours. This place is excellent in food and service. Been coming th last 2 days watching my mom recover from surgery at the local hospital. It's good to break away and have an fresh good meal with fish and chicken wherein both my wife and I enjoyed tremendously. Good work crew at Greenfield & 9 mile!? And Lord willing, from the words of Arnold Schwarzenegger, "I'll Be Back!'
The middle eastern lady is terrible at taking orders, only cares about rushing you off the phone cause had she actually listened to my order it wouldn’t have been wrong. I always get the Nu wave 4 piece wings and 2 piece fish, she completely overcharged me(they don’t do refunds) and I can’t eat shrimp, or refuse to and that’s what I had. Fish, shrimp and chicken, I think all she did was take the shrimp out. I always enjoy the food and I try to order when I see the younger girl or the lady with the nice nails. But this time I was over it. Take her off the phone!!
Said my food would be ready in 15 -20 minutes, came 45 minutes later and still had to wait another 35 minutes. Unbelievable, to slow. I was not even offered a courtesy pop. So disappointed.
Ordered 4pc catfish only. No wait for pickup. Hot and ready. Golden, crispy and lightly seasoned with lemon pepper. ???
Every time I go the food is fresh and taste amazing. I haven't had a bad visit yet. They never mess up my order even when I order through doordash. Great customer service great value.
Manager was so polite and nice food was fresh out the grease I made it back to work on time and had enough time to eat service was A1
Ordered chicken and fish today and it was on point! Well seasoned and hot out the grease...and I didn't have to ask for condiments or napkins, I had more than enough of everything in the bag. I'll be stopping in again the next time I'm in the area!
At this quick pick up spot , you got a great person named Fadi, who takes special attention to each of his customers, food is good, he will go out of his way to make sure your order is correct and you are happy. I was highly impressed, will get all my foood snacks from here going forward. Much respect, admiration, and still shows it's loving people still concerned about food, and great service.
I order 40 pieces of chicken on Christmas Eve for a Christmas party. When I arrived to pickup my order to my surprise instead of my order being in an aluminum pan it was in 2 styrofoam to go containers. I asked the cashier does that look like 40 whole wing chicken pieces to you that can’t be my order the containers look to small. There is no way 40 pieces of chicken can fit all in there. One container was smaller than the other. The cashier told me to count the chicken. I opened the containers but did not count the chicken at the register. I told the cashier I did not count the chicken but If you say it’s 40 whole wings then I will believe you. When I got home I transferred the chicken from the two styrofoam containers to one dish in preparation for the party. That’s when I counted the chicken and I was short 8 pieces of chicken. I called the 9 mile and Greenfield location where I got the chicken and told them I was shorted chicken. There was no debate or shock the same cashier (I recognized her voice) that I spoke to earlier about the order not looking right, Said just come up here with your receipt and we will give you the missing chicken. I drove back up there after putting the chicken back in the styrofoam to go containers that they gave me with receipt in hand. When I arrived they recognized me it was two girls one was the cashier the other girl hands you the order. They took my chicken and receipt to the cook and said she missing chicken with no hesitation he said ok and said I will have to put the missing chicken in another container. They had to put the missing chicken in another container because it would not have fit in the initial containers they gave me. This restaurant knowingly shorted me chicken and this is probably their practice. There is no telling how many other people they shorted that day or everyday. Had I not been going to a Christmas party and wanted the chicken in a festive container I would of never counted the chicken and in the past I’ve never counted chicken purchased from them, I would just start eating and I’m sure they are hoping people do that. Count your chicken because they short people. My 40 piece order I paid over $60 for was basically a 30 piece order had I not caught the error, you would think they would of gave me additional chicken for free for the inconvenience but nope they gave me the smallest pieces they could find to resolve the error. I’m never going f there again.
Prices to high for this right here, threw the whole order away besides the fries. If its not fries, don't order it from here. Ordered catfish nuggets on 2 separate occasions and this is how it turned out both times.