The food was fresh and very good! Great staff, and very friendly.
I went to China Gourmet at 4:00 pm I order the sweet an sour chicken with the sauce on the side shrimp fried brown rice three egg rolls an two liston tea's in the bottle. My husband ordered the seme seed chicken with white shrimp fried rice no carrots fountain drink an egg roll. We got to work getting ready to eat. My chiwad hard an old his food the same. Not some of it but all of it . Pluse the egg roll. A lady was there she is the owner. I went back on April 2,2022 I brought the food on Ap1,2022. I told her the problem told her the order .She found it in the system. She telling me that she would give back my $41.14 over the phone when I went back she is trying to make me pay for a whole new meal. I had my receipt. Then she come off saying they don't do that. I told her i will not be back. So they cook to much food for the lunch rush. Then sell the food they had doing up in the day. If you go to this restaurant make sure yoir food is fresh. I ask her an the answer that was given to me on April 1, 2022 that the food just came out. That's a lie they never have to worry about me going to buy any more food from them. They get a bad review from me an my husband
General Tso’s and mixed vegetables food was good I also love how they wrap your foodOverall good experience
Excellent food! Great service too!
We had a large order and he took care of us. When I say he stuffed the plate, he gave us plenty. Food was fresh and good. Been a while since I've been in Michigan and I've missed the bean sprouts in the egg roll as opposed to cabbage. Definitely worth the visit!
The Chinese lady basically didn’t want to use my visa gift card saying it doesn’t work it declined. I had won the gift card from my job two days prior and I had used almost $80 no issues with any other retailer. But she gave me such a hard time. 1st she said there was no money on the card. I called the card and when the automative system start reading off the balance, she start yelling (I don’t know what they are saying I can’t hear it, it doesn’t work) yet she understood my English, she spoke English our entire transaction now all of a sudden she doesn’t speak English. It blew my mind that she was so unprofessional and rude. Then I pulled out cash her jaw dropped, like she was shocked that wasn’t my only form of payment. It wasn’t anything fraudulent about the gift card so I was confused on why she gave me such a hassle. Then to top it off the sweet n sour sauce was GROSS. The chicken was thick and chewy, the rice was sticky it was just awful from the customer service to the food.I won’t be back and I already told my coworkers about this experience little did she know I work for a big company not to far from this place. We all made up our mind that we will no longer do business with this disgusting place. Be careful i don’t know if it was because I am black using a gift card or if she was just having a bad day. No one should work in customer service if they don’t have patiences and you’re judging a booking by it’s cover.
Friendly but the sesame chicken I got for takeout was extremely dry and at some points very difficult to chew! Just not very good!
Love their shrimp and broccoli with egg rolls.
Love their shrimp and broccoli with egg rolls.
I usually go here for sweet and sour shrimp combo however the last time I visited, the shrimp was over cooked and crispy. It was not edible and crumble in my mouth. I took the food back and ask for a refund since I didn’t have the time to wait for them to cook it over. I figure they had an off day or somebody else was cooking the food that day. I gently asked for a refund of my money. I didn’t raise my voice not one time but the lady at the register was upset and threw my money at me, not slide my money across the counter, not hand it to me, she threw it at me. I told her that her behavior was rude and I will never visit her establishment again. She started screaming at me in another language. This was one of the worst customer service experiences I ever had. I will never patronize this place ever again and I will make sure my coworkers who work in Southfield never patronize this business. The behavior the lady exhibited at the cash register was rude and was just as disgusting as there food.