Willow Sushi

8480 26 Mile Rd, Shelby - 48316
42 reviews
Japanese Sushi Bar
(586) 786-4855

If I could rate any less I would. Customer service is the worst I’ve ever experienced and I am a 63 year old female delivery driver. I went to pick up an order and asked how long it would be because if it would be 5-10 minutes I could go get my other order. The one and only man working there literally snapped back at me even tho I tried to explain I wasn’t rushing him just trying to see if I had time to get my other order. He yelled and said disrespectful things to me - A FELLOW COLLEAGUE TRYING TO DELIVER HIS FOOD- and finally told me to cancel the order. I was stunned and said wow I just wanted to know how long you needed and then he said YEA WOW - IM GOING TO BAN YOU FROM THIS RESTAURANT - all this IN FRONT OF OTHER CUSTOMERS WHO WERE JUST AS APPALLED AS I WAS!! I left and called and reported him to my delivery company and had them block any future orders from this restaurant out of my queue. If they cannot hire people who respectTheir fellow colleagues and customers they should shut their doors. If you believe in kindness and respect please boycot this establishment until they can learn how to provide a better level of customer service to their customers! What a pathetic display of how to run a business.

Not the freshest sushi, but the service was great.

Friendly staff and really good sushi!

Good sushi just wish they would open inside! But great dood

This place is not good. Miso soup is garbage. Ginger salad is okay. The sushi though is very hard to eat due to its size and the flavors just aren’t good. Honestly my favorite part was the salad….that being said, I would get sushi elsewhere.

Wanted to ordered on Thursday 9/9 and they were closed. Went to look at their hours and they are only open on Tuesday and Wednesday. Now today on Tuesday 9/14 went to order and they are closed again! Google their hours again, and now it says they are open Thursday - Sunday…… how can you expect people to order from you if your hours change weekly?

Best sushi Iv ever had ?

You will not be disappointed. The chef and staff are the best. This is our favorite Japanese restaurant!

Fantastic sushi. Nice people. Convenient. We have been coming since they opened and it is always good.

Staff is super friendly and my kid says it’s the “best sushi ever.” So there ya have it folks! Best sushi….right here!