Normally go to biggby in Midland and it's my favorite coffee place to go, but I have been going to this location on state quite a bit driving back and forth from the NICU in Saginaw and I have never had so many incorrect orders, then today when she forgot part of my wife's drink (which we didn't ask for anything different just how the drink is supposed to come) she rolled her eyes and acted very annoyed that she had to fix it. I've also had several sausage egg and cheese bragels that were very cold in the center and/or came on the wrong bagel. Most of the staff is otherwise very friendly though and my cold brews are always very good.
Several times now they've had the excuse their toaster caught on fire and they can't make bagels and they've frequently given me the wrong drinks.
Went with my daughter :). Very nice staff!
Love the drive thru. Very convenient. Always on point.
Friendly staff and nice spot to sit down and talk.
Very nice young ladies, and they need a raise
The girls always have a smile ? when you walk in and they get right down to business. Thank you ?
The Iced teddy bear is never made the same way at this location. Today my drink had so many coffee grounds in it that it wasn’t drinkable. Disgusting. Waste of money.
Love coming here! Everyone has been nice and helpful. Not only are the drinks delicious. The coffee rewards and bogo coupons are a plus.
Their drinks are always icy and they literally let one of my drinks just sit there while i was at the window for like 5 mins and then it was like juice when i got it. and one of the workers was vaping behind the counter. and i don't have a picture of this cause my head was heated in the moment but there was a hair in my drink so i just threw it out in their dumpster and the thing is its only this biggby does this sort of stuff. its like they have children working behind the counter.