Take out or delivery orders seemed to have first priority. We waited several minutes to be acknowledged by the staff. Place looked tired and beyond its years. Thankfully the food ok and it was open. Bare minimum
I have celiac and was rudely informed by the manager that they can’t give any information about food to customers. Meaning no information about what foods contain gluten. Qdoba needs to change this policy and train their staff to handle food allergies appropriately. Also the food was cold, flavorless, and about half the portion you get at chipotle. Never going back!
As for my first experience, going to this place was a great choice. The bowls are the best way to go. You can pack a lot of stuff in them for around ten bucks.
Cuisine service was poor. Guy dropped sauce on floor, picked up and was getting ready to put ot on plate. Now that's a violation and outright nasty. No to future visits
100% the best Qdoba in the area. Even during the busy times, they always have food - never have I heard “we are out of that right now”. Not only do they always have food, every employee is on top of it, showing a calm collected demeanor even with a long line and lots of online orders. The employees are fantastic, special shout-out to Greg and Kelsi. I always leave with a smile on my face. I’d give them 10 stars if I could!!
I hate to complain about workers during this pandemic, but something needs to be done. On 10.31.2021 the staff was cursing each other out, so I forgot to get my free rewards meal.My recent visit was another nightmare:Male worker in the back had his pants hanging down and 50% of his underwear was exposed.A female worker was very impatient. She kept saying WHAT ELSE and shaking her head like she was recording a TikTok.She didn't even fill my burrito bowl.She refused to type my phone # in for my rewards and she became so flustered, she called another lady to assist me. She explained that I have to download the app.Avoid this horrible Royal Oak location.
Shame on me for continuing to give my local burrito chains chances- tonights burrito was missing cheese and salsa and was 90% rice with a few strings of pulled pork. I will probably order again even though it’s never correct nor good
I love the create your own options. My food was delicious! The staff was very friendly and had great customer service.
Never disappointed by my online orders here. Portions are always good and the people greet you even for the online orders
Greg who is the manager, is a phenomenal employee who provides excellent customer service. He is energetic, great at building customer relationships, and goes above and beyond to make your experience at Qdoba the best