Carmel Apple Cider and the Hot Chocolates are the best! Love the staff here!Also, an all time favorite is the Caramel Hot Chocolate.Updated 04-28-2022: Regarding the PERC and the new staff, I came in today and the staff that fixed my sandwich did an awesome (P), but the one who fixed my hot chocolates, not so much on the (E), she also completely failed on the (R), but once again the store itself, completely satisfied the (C). The team today probably needs a little more training on the E and the R, if they want clients to return.Dropped my score from 5 star to 3 star!
Never had a product issue but… the waits are insane. During the week in the morning you can easily spend over 30 minutes (and I have) in line with just five cars in front of you. Today 4/23/22 I watched four cars pull off and leave before ordering, that was out of 10 cars total in line since I pulled in. The proprietor/owner of this location should hire one more person in the mornings to assist the two (yes two) employees that are scheduled to work every morning. You are losing 40% of your morning sales by cheaping out in employee head count during your busiest period of the day.
I had a delicious yogurt parfait. My friend had a white lightening. She really liked it. Nice ambiance. Good value. Highly recommend BIGGBY Coffee.
Super disappointed this afternoon. Waited 15 minutes for a frozen coffee and it was so low quality from what I usually get. Big ice chunks, no flavor. Never going back.
Today is February 11th 2022 and its 8:52 a.m.I just left Biggby Coffee through the drive-thru and the woman that Served me was absolutely wonderful. I have only been to this location a handful of times and everytime I go I get the pleasure of having an interaction with this amazingly cheerful and kind person. It's people like you that make people's day, thank you for always making mine when I come there! (They have a sugar free version of the caramel marvel, it was awesome!)
Good place to buy Fraser Tea however terrible when ordering inside. The drive thru seems to be better then shopping and ordering inside. The lead supervisor manager is not that friendly.
My favorite go to coffee place! My preference is tea; Cosmic Chi hot latte. On occasion I have had coffee & specialty coffees. Every.Single. Time. the service has been excellent! The staff is the friendliest & so helpful with suggestions & answereing my questions. The product delicious! The staff my reason for going to this Biggby.
Went there ordered Michigan Cherry and got I don't want kind of coffee but not Michigan Cherry.These biggby shops offer Michigan Cherry on specific days and they should take pride in making sure they have fresh coffee on the specialty flavours, not just Michigan cherry. I exhausted from old stale coffee that's Cody over $2. Only thing they make fresh I guess is the lattes. ?
Love biggby coffee and there servers and nice too
Very good coffee. A little expensive.