Shake Shack

66 N Adams Rd, Rochester Hills - 48309
39 reviews
Hamburger Burgers Ice Cream & Frozen Yogurt
(248) 873-4547

Not bad, first time coming to this brand new location, food was good, I ordered bacon cheese fries with mango passion fruit, service wasn’t the best, it took almost 10 minutes for the register guy to appear, but overall not a bad place.

Chicken bites was like eating a hush puppy with a teeny piece of chicken hidden inside. Why so much breading? The bacon cheeseburger was so greasy I could only eat a few bites. The fries were good.Didn't try a milkshake.Burgerz across the street is so much better!

I had a absolutely scrumpulous experience at the shake shack on N Adams road in Rochester. A friend of mine recently had a wedding there and was wedded to a burger. Beautiful ceremony, I cried so much it overfilled the mop bucket they granted me to contain my tears. Anyways, the food was marvelous. I only had one issue: the waiter refused me service after seeing me eat wood chips in the parking lot :( It was easily forgiven as I was able to take 43.8 cubic yards of mulch home as a wedding favor! I think I might have my wedding here as well, once I find a lover who enjoys wood chips as much as I.

Great food and awesome staff at the Rochester Hills store. The Cashier Jayshawn and our Hostess Elise were SUPER friendly. The manager on duty was helpful and made sure things were correct. GREAT scenery to eat. The only Con is it was a little pricey.

I had a double shack burger at one of my favorite places today. Unfortunately , I have to say the last 2 times, I’ve gone to this location, the burger was too salty. The initial time I had it, I just thought it was an off day. Today, yet again it was a salty burger. I don’t know if they changed their recipe, but that was a lot of salt. Oh well - I’ll give it another go sometime.

Where do I begin?I just want to say, this place is not worth your time or your money.I walk in, and there are about 10 to 15 employees just standing around, talking about hot college girls at a Texas college with a water park.I ignore it, and I start to place my order on the kiosk. About 5 to 10 minutes later, my food is ready (Which is absolutely insane considering all the employees that are standing around as well as the one other customer that is waiting, and nobody is in the dining room) except, I did not order any food, the only thing I ordered was two chocolate milkshakes.This place is a rip off. I paid six dollars for each milkshake, and they have the audacity to ask me to pay an additional $.50 for whipped cream. Since when did whipped cream become a luxury item on a milkshake?I won’t be back. I’ve been here before for the food and it was complete garbage. The only thing I somewhat liked was the milkshakes. But I’m not coming back for that either now considering the insane customer service, as well as the overpriced milkshakes that aren’t even that good and are the size of a culvers small drink.

My elderly mom stopped for food on the way home, she doesn't use the plastic, she paid CASH. They did not give her any kind of receipt, so she has no proof about the order that was WRONG. The chicken sandwich and shake were good, but she got cheated out of fries and and the burger was not what she ordered and nasty besides. Not sure what the problem is with this place, this is our third disappointing try, but I am done with them.Editing to add that mom became violently ill, and we are DEFINITELY not eating here again!

Honestly had an open mind going into this Shake Shack and was excited about it opening. I have tried it out three times now just to confirm what I thought about the place...and every time I've been let down.The chicken sandwich doesn't seem fresh (couldve been reheated from a freezer and been better), also the portions could feed a toddler at best... when paying nearly $7 for a sandwich I'd expect much better.Not the mention the fries nearly being $3-4 tasted almost uncooked/stale. You're better off driving 5 mins down the road and getting fries from Kroger and heating them up in the microwave for a similar taste.To put the cherry on top, I tried to place my order online to be picked up at the window once, and after receiving a text that my order was almost ready, I went and waited by the window...but my name wasnt on the screen. I waited about 5 mins, and decided to go inside to speak to someone about it, and the directed me to the pickup cabinet they have inside. Why even have the window pickup in the first place??

Quick service! My wife and I went here and will definitely return. We had several when we lived in Minnesota and this was the first one I've found in Michigan. To be fair, I wasn't looking for it, but I'm glad I found it! Unfortunately the Kiosks weren't working properly when we arrived. Technical issues. No issues with the food though! Food was hot and fresh and we loved it! The only disappointing part was the seating. My wife and I had a hard time getting comfortable. Because she's currently pregnant, she couldn't fit into the booths. The tables had chairs that were also uncomfortable. Besides seating, food was fantastic and staff were super friendly!

Right around the corner. I sometimes order my burger on a lettuce wrap for carbs, and they always do a good job and get my order right, Kind staff. They are always fresh and you can tell they use fresh ingredients. Price is on the higher side, but no different than the other "guys" price point. Get the double, the single is a little small. Would like to see a coney chili there for the dogs and fries.