Great CoffeeVanilla Latte with oat milk and honeyCashier was very inpatient and boarding rude, with a T-shirt that was longer then the shorts I hope she had on. I understand times are difficult and staffing is short. Just try to be a little kinder and have some patience for people that are willing to spend over $7 for coffee!
Workers are usually kind, the drinks are super good, and the prices are fair.
I love getting coffee from here. However, there is a blondie that claims she is the manager. Looks pretty young . Anyway, she is nothing but poor of a manager and lacks the customer service that a business should have. I wont go into detail about my experience today, but she needs a reality check. From the looks of reviews , I’m not the only one who feels this way. The girls never smiles , she talks to people any kind of way , and if she claims she’s the “only” person who works there, why isn’t there positions posted on indeed? Why isn’t there anything to go to to even apply for a job? Because she needs to go!
Normally love Gloria Jeans but the past few times I have gone, there is this short red Brad girl working there that clearly does not enjoy her job. Very rude and condescending, snippy, not smiley. I even told her that yesterday when she decided to talk down to me, like I was dumb. She also hand wrote a sign and placed it but the cookies “you break it, you BUY it”. I don’t know how else to make it get through to her superiors without posting the review to Google. Hopefully she finds a job one day she actually enjoys. Clearly, serving people is not her forte.
Friendly staff and quick service, this place doesn't disappoint. Comparable to Starbucks for sure, maybe better. If you are going to Crossroads Mall make sure to get this and maybe check out Tradehome shoes, it's right around the corner. Friendliest staff in the mall.
I like this place … it’s in my way home… it’s less busy than Starbucks and girl working always has a preety smile .. the coffee is lil biter than what u get at usual places… but I like it .. oh and yummmm hot chocolate
Love this place. Best coffee place in my opinion and you get more for your money.
Great service and great coffee. One of my go to's from now on.
I purchased 2 cookies for $6 and they were not edible... we politely (within 2 minutes of purchase) asked for a refund. We had only opened one of the two cookies and the employee got defensive and refused a refund. Just disappointing how people treat their customers.
Very fast and friendly service