Jimmy John's

47261 Five Mile Rd, Plymouth - 48170
72 reviews
Sandwich Shop Fast Food
(734) 455-5345

Wrong sandwich was given for my online order to pick up. I wasted my whole lunch break driving to pick up the food and got back to work and couldn't eat it. I had added a tip to ther order but what's the point. When I called the store to ask for a refund they took my name and phone number to get a free sandwich on my next order. No thanks. I have been coming here for some time now and it is always inconsistent.

It's Jimmy Johns, subs so fast you'll freak. Subs are good and delivered fast, freaky fast, This one is super busy at lunch time due to the fact that there are basically no restaurants ion this highly congested business district.

If you do come to this location, come sometime between 11-3 on Saturdays. There is an employee that works this shift that goes by the name of “Snehith”. He is by far the most positive, uplifting and enthusiastic person I have ever met in my entire life. My daughter once walked into the store in a very crabby mood, had a 5 minute conversation with him, and walked out smiling. If you don’t come here for the sandwiches, come here for a conversation with him.

This is a 2nd time infraction with this location. I ask for two extra mayo packages and when I receive order never in the bag. Call Courtney (manager) and she wants to argue and tell me a situation she had at McDonald's. I'm calling Jimmy Johns about my order. Courtney the manager is very rude and no type of customer service. Not allowing me to explaining and consecutively over talking me. Will never come back this location due to her poor customer service of management!!!

Staff are generally unhelpful and are not following health and safety practices. I don't feel safe eating here.

every time I’m at this location they mess up my order :/

I ordered catering for a baby shower in the fall, and the experience was good. The online ordering system was easy to use, and the order was ready at the scheduled time. The food was the typical quality I have received from other stores and suited the attendees at my more casual gathering.

No wait. Typical Jimmy John's food. The toppings were very light compared to other stores.

Don’t know why I bother to call ahead and wait while people are going in getting their subs and coming out before me. Slowest service of all’s JJ’s.

I’ve gone to this location for years and it is always a consistent quality experience with nothing short of excellent service. The facility was very clean and organized as well as a staff that goes above and beyond. Great food and even better people!