McDonald's

21050 Haggerty Rd, Novi - 48375
201 reviews
Fast Food Burgers Coffee & Tea
(248) 349-0060

Just went through the drive-thru I'm in the second lane and they're taking orders in the first Lane and just left me sitting there for the longest. I get to the window to ask them they act like they don't know what I'm talking about really bad service I will not go back to this McDonald's location

Zero stars! Waited in drive thru for 10 minutes, line never moved. So my husband went inside. Took 20 minutes to get our order. Small fry had 6 fries in the bag. Husband asked for new fries, they came with hair. Elderly couple were berated by employees for not ordering at the kiosk. Doordash guy was waiting for a delivery that was due 30 minutes previous. DO NOT EAT HERE!

I went in with a large order. Maurice was cool, and made sure that everything was perfect. This was my first time at this location, and I really don't expect good customer service from McDonald's. Glad to see that this location is better then most.

When you get a half cooked burger. Seriously hope i dont get food poisoning from the couple bites i had. This is unacceptable. And here i am a week later updating this and no one from McDonald's has responded. What a bad company ?

Does not do dine inDoes not do curb pickup through the appDoes not have staff, I saw 2 workersI regret wasting 20 minutes thinking curb pickup worked.Then I wasted another 20 minutes trying to get the food in the drive through lane.I should have known better.As of 2022 july 2, sign says starting pay $16 an hour. This place definitely needs help.

This is the dirtiest unorganized McDonald's I have ever been inside. Would definitely not recommend ordering from inside it would dissuade you from eating here at all. I give you guys a negative star

Don't bother with the drive thru. They only accept Door Dash and Grub Hub orders. They don't even accept mobile app orders. If you're a Door Dash or Grub Hub driver, then you can expect to wait on the drive thru line at night for 10-20 minutes due to the small number of workers. Not an exaggeration.

Very slow line, they must have been short staffed. And the electronics went down so I could not order with points or coupons online in advance. Big Macs are always good though. The fries were very good.

0 stars.Litterly worst experience ever had at a McDonald’s. The employees were working so fast that they had no idea what we even ordered. I had to pay extra at the window after my food was given to me. Worst service i have EVER had. I would NOT recommend coming here.

Very efficient drive through on 5/23/22 at 7:40am!