The fact that it's cold stone got it two extra stars. Penny pinchers on portion size compared to other locations.
I found a thick, coarse black hair in my ice cream. Absolutely disgusting. And overpriced.
I love ice cream here it is fresh made with mixes I go regularly
Super creamy ice cream, excellent flavor. Dark chocolate felt like had Brownie mixed in it.
$20 for 2 waffle cones with one tiny scoop and one add on. Ridiculous. Not to mention very rude staff that stays in the back til you have to get their attention.
The employee provided quick and excellent service with an upbeat, pleasant attitude. Excellent experience! The creations were delicious as usual. Highly recommend the Novi Cold Stone!!
This ice-cream cake is delicious and light enough.Customer service is excellent at this location.Thank you!!
First time at this location. My usual go to is a Dark Chocolate ice cream with strawberries, Brownie bites, Hot Fudge with pecans. Ice cream was great but Service not so much. The guy who took my order was really impatient and rushed me through it though the store was basically empty.
First time at this location. Amazing ice cream and staff super friendly
I was terribly treated, one employee I don’t know his name but he had black hair, he wears a chain was completely rude to me when I tried ordering, gave me a dirty look as I was walking out and didn’t even give me what I ordered. Will never be coming here again