McDonald's

1831 W Sherman Blvd, Muskegon - 49441
118 reviews
Fast Food Burgers Coffee & Tea
(231) 755-2585

I usually don't leave bad reviews... This location had a very dirty kitchen area with food on the floor and garbage overflowing by the front counter. Staff was rude and didn't tell me about all of the specials when I asked. When I asked if I could change my order for a more affordable option, I was simply told "no". There was a broken table in the dining room. Waited over 10 minutes for our order. The fries were cold and mushy. We love McDonald's but won't vist this location again.

We just got drinks but the wait was really fast. The employees seemed to get along and were attentive to the customers. I have been here before and have always had good service and hot food. There are other McDonald's in town but they aren't as friendly as this location.

New Staff? Or just in a good Mood? Order was correct, service was friendly. Almost thought I was at the wrong place....?

This is the best McDonald's I've been in a very long time. The ladies in the morning have fantastic attitudes and are on it.

The crew you have this evening is stellar, never had my order taken so efficiently before and the man handing us our food was kind & pleasant. Really nice drive through experience :)

Wanted to charge 32 cents for a honey mustard, instead of me getting ketchup or even extra ketchup at that! They are always wasteful at giving so many extra packets out along with many napkins when you ask for extra…. But ask you an ridiculous amount of $$ for such a small amount of sauce?!?! What a joke! Would never visit this place again!

The lines can be slower at times, but overall the food is usually fresh

If you have a sign that says that your dining room is closed forcing a delivery driver to walk inside after waiting in the Drive-Thru is wrong. Why can't you hand the bag out of the window?

Not sure what's going on over here, but I received someone else's order and was told to just keep it and didn't get offered for my meal I paid for. They were busy, but you'd think they'd offer me the food I ordered.

Could not walk up and pay cash and ask a employee and they refused to help due to covid so went somewhere else descused I could not pay cash to get food though? Why use a card I don't have at all