Havent been to a Big boy in forever and I went on a lunch date today with my toddler. Good kids meal selection and menu selection and everyone here is SO friendly! Good experience
This was our first time. The restaurant is very clean and I loved the layout of the menu. My granddaughter got a strawberry shake and found it to be delicious. I sampled it and agree. My granddaughter got the Frontier Burger with a rye bun. She is not normally adventurous but found she really enjoyed it. The meat was flavorful, juice and tasted fresh. The condiments, like lettuce was crispy and she enjoyed the big boy sauce. She also enjoyed her French fries. I had a Slim Jim with onion rings. The onion rings were tender and crispy without any greasy oil. The zesty dipping sauce was excellent. The Slim Jim was fresh, crispy bread. The ham and condiments were fresh. I really enjoyed it. Service was very good with smiling, friendly staff. We will definitely go back.
Yeah no. Ordered pancakes because it seemed like the safest option. How do you mess up pancakes. Egg shells, that’s how.Edit: back months later and the hot fudge sundae during strawberry fest has earned this fine establishment 2 more stars! Excellent staff tonight :)) Autumn thanks for the fudge!
Good food and nice people working there. My waitress was very attentive. I especially like the bbq bacon burger. Go try it out, I'm sure you'll like it too.
Being from Texas there no more Big Boys so we have had 3 meals in a row. so guess you would say we were extremely with the food and entire staff Thank you!
Great customer service, had some food issues, but everything was taken care of. We'll (my wife and I) definitely go again.
I cannot believe how bad my dinner was. First of all there was a very thin slice of ham on my Slim Jim. The tomatoes were not ripe and the bread soggy. The onion rings were cooked so much they were hard enough to break a window. I couldn't wait for you to come to Muskegon but I don't think I'll order again!
I don't like giving bad reviews but when one is due, it has to be done. I like to visit a place a few times before I give it a review. Simply because I understand there are bad days and good days. Upon my first visit, there is only one other table that had people at it. So I was thinking, sweet, our service is going to be fantastic! Boy I was wrong! We ordered breakfast food for dinner, and even though the main food was just OK, the sausage links tasted like they sat there for the entire day and had been microwaved. Luckily the rest of my meal was mediocre enough to tolerate the bad sausage. Upon our second visit, I decided to order some actual dinner food. This time the service was still slow, with people at 3 other tables, and my food was barely warm and again very mediocre tasting. On our third visit (and will be our last) there were 5 tables with people at them. The service was even worse this time. One person took our drink order and they never brought them out. Another person noticed we had been sitting there for 15 minutes and took our drink order again and brought them out. We ordered our food and it took about 35 minutes to receive it. Again, coming out barely warm. Wile we waited we heard 2 of the tables ask for the manager, and then complained about their food. I ordered onion rings with my meal, the fact that my onion rings were even put on a plate by whomever cooked them, was completely unacceptable! Then to pass them to the waitress and the waitress actually bring them to me is even more unacceptable. They were so burnt I couldn't even eat them. And at $4 for onion rings you would think someone there would get it straight. I'm not one to complain about my food to someone but this time it needed to be done. When we went to pay the manager rang us up and asked how everything was, I told her the onion rings were unbearable. She made all kinds of excuses and then took the price of the onion rings off from our bill. Just a tip. Apologize, fix, and thank your customers. They do not need to know all the reason why you could have possibly served terrible food to someone. The simple fact those onion rings even made it on a plate by the first person is what is disturbing. I only gave 2 stars because the onion rings were removed from our bill. Sadly I feel this place will close down shortly just like the last 10 businesses that have been in there.
I don't like giving bad reviews but when one is due, it has to be done. I like to visit a place a few times before I give it a review. Simply because I understand there are bad days and good days. Upon my first visit, there is only one other table that had people at it. So I was thinking, sweet, our service is going to be fantastic! Boy I was wrong! We ordered breakfast food for dinner, and even though the main food was just OK, the sausage links tasted like they sat there for the entire day and had been microwaved. Luckily the rest of my meal was mediocre enough to tolerate the bad sausage. Upon our second visit, I decided to order some actual dinner food. This time the service was still slow, with people at 3 other tables, and my food was barely warm and again very mediocre tasting. On our third visit (and will be our last) there were 5 tables with people at them. The service was even worse this time. One person took our drink order and they never brought them out. Another person noticed we had been sitting there for 15 minutes and took our drink order again and brought them out. We ordered our food and it took about 35 minutes to receive it. Again, coming out barely warm. Wile we waited we heard 2 of the tables ask for the manager, and then complained about their food. I ordered onion rings with my meal, the fact that my onion rings were even put on a plate by whomever cooked them, was completely unacceptable! Then to pass them to the waitress and the waitress actually bring them to me is even more unacceptable. They were so burnt I couldn't even eat them. And at $4 for onion rings you would think someone there would get it straight. I'm not one to complain about my food to someone but this time it needed to be done. When we went to pay the manager rang us up and asked how everything was, I told her the onion rings were unbearable. She made all kinds of excuses and then took the price of the onion rings off from our bill. Just a tip. Apologize, fix, and thank your customers. They do not need to know all the reason why you could have possibly served terrible food to someone. The simple fact those onion rings even made it on a plate by the first person is what is disturbing. I only gave 2 stars because the onion rings were removed from our bill. Sadly I feel this place will close down shortly just like the last 10 businesses that have been in there.
Ordered MrBeast burger. They don't tell you the microwave the food. It tasted like food; you get out of work vending machine. I order delivery and still had to go up there to get it right. After all of that the order was still wrong and food was nasty. Never again