I have tried several times during May 2022 to get a coffee from this location. Despite workers being visible and the open sign being on, the lobby door has been locked during the dozen times I've tried, and I have waited over 5 minutes in the drive thru without any response before leaving empty handed. I have tried calling and no one answers. This is frankly ridiculous.
They don't do refunds, I order on there online for 2 frozen hot chocolate when got there told me don't make them. Ask for refund told we don't refund got hold online app so did that. Only do that is email they sent email saying they have to went back show email still won't give me my money. They lie and steal money, looking at get law involved no company has right take money from u without service. I would stay far away from this company steal your money
The worst tim Hortons in the state iv have been to many and the staff need a complete over hall they never have the minu items the wait is incredibly long full on hillbilly out house negative -1 ā
I would give 0 stars if I could, like everyone says, THIS PLACE IS RIDICULOUS!!!I ordered a bagle breakfast sandwich from the app, go up to pick up my order, she says we don't have breakfast? I said just give me bagles, she says again "we don't have breakfast"? I said I'll just come in and pick something out, she said we're closed "at 1pm"? yesterday on Thursday?So I ended up leaving with 3 donuts for lunch, REALLY? what the He??Corporate needs to fire all of these people & start over with people that want to work!
We LOVE Hortons (on pickard and elsewhere)-- and before covid- we were waiting in lines upwards of 20 minutes for coffees on mission. saw many people exit the drive thru via the curb and rock garden to leave because they took so much time.I went back today and sat in the open drive thru at the menu screen for a few minutes before googling the number to call to find out why I wasnt being greeted and found out they are closed.They need a sign by the menu to tell people nobody is inside. this happened a few months ago too. Mot sure why they enjoy wasting people's time by not posting their closure BEFORE the payment window?? block off the whole drive if needed-- b7t it was ridiculous a few months after the first time it was *still* a problem?!?
Hit the drive through at about 8:30 in the morning on a Saturday, expecting it to be prime time and busy. Although the hours online and posted hours on the building stated it was open, there was no answer at the drive through order screen or at the window. I ended up leaving quite dissatisfied.
Just visited this location this morning and sat at the order stop and waited over 10 mins and asked if anyone was there multiple times. Iām assuming they were closed but did not have any sign up or anything.
No food an hour an a half before closing. Employees can do just one job.Good service but options have really started to dwindle.
I used to go here daily for my coffee, but the wait times have been incredibly long lately and have at times made me late for work because Ive beem stuck in line for over 30 minutes waiting with no way to get out of the line. Sometimes they're just randomly closed too with no warning and no sign. I know it's nott he staffs fault but this location is just terrible now.
Ordered 2 croissant sandwiches with sausage and no egg and received them with egg and bacon, this is just bad service. Morning ruined, thanks Tim Hortons.