Great meal! Fantastic service. And kind to the whole family!!!
To start the shift manager wasn't aware if the store had pickles. We received horrible food. The fries must had been sitting for a couple hours. They were well done and yet soggy. All of our items weren't in the bag. The bathroom was dirty. The bacon Swiss sandwich I got was made with two chicken breasts because one wasn't big enough to make the sandwich, both should have been thrown away as they were not fit for human consumption. Whether the food is right or not, they are slinging it out the door to cut down on waste costs. Would not recommend eating here.
Arrived around 10:50, the drive-thru had three cars ahead of me, I checked what time the restaurant closed and confirmed it was midnight, after waiting in the drive through until 11:11 the order machine kindly let me know that the restaurant was now closed. The three people ahead of me got their orders, while the rest of the line did not. The closing procedure is a joke and needs to be revised if that is common practice. To top that off for some reason the drive-thru is enclosed with curbs so I was essentially trapped in the drive-thru until everyone else cleared out. Forcing me to wait another ten minutes before I could leave.
open the doors kinda a pain going through the drive thru only to find out the order is incorrect, then spend another 15 min going back through, everything is cold by the time you get done messing around, service is not like it should be, people working there are not pleasant to deal with
Everything was tasty and fresh on this trip to Arby's. Fries were hot and crispy. Sandwiches were well made and not "squashed" looking, as they can sometimes be from any fast food place. We ordered a sandwich incorrectly (i.e., not how we wanted it), and they even remade that sandwich for us, even though the fault was ours. Definitely a good Arby's night.
Customer service sucks , I just ordered a French dip sandwich and received no dip ! The whole point of the8 dollar sandwich .... I call and they blame doordash, doordash didn't bag my food
Monroe's finest well at work. Unfortunately I'll have to go to Toledo to get decent Arby's
Where’s my Marinara?! ???Arby’s Twitter = BanginArby’s on Telegraph = Soft afWouldn’t recommend but sadly I’ll be back
first you don't have my Diablo sandwich when I wanted it and now you no longer serve it. pisses me off! This is why no one wants to eat in Scumroe Michigan
Lmao since when is it good customer service to roll your eyes at people?! My kids saw you! What a b! Must be a miserable azz person to roll your eyes at people when they turn to put the food and drinks on the passenger seat!