Subway

2009 S Saginaw Rd, Midland - 48640
78 reviews
Sandwich Shop
(989) 486-9219

Drive thru alert... They only have a touch screen kiosk to take your order and not a speaker box or help if you press the help button... That's not very not helpful if you just want the drive thru service...They will not take your order if you drive up to the window... They will tell you to park then come inside....Overall it was ok otherwise...

The store was clean. The food was fresh. The staff were polite, professional and patient (my son was being shy so taking longer than normal). Got exactly what we asked for!

I'd give it 0 stars if I could this was my favorite Subway. Now after forgetting my mild peppers the other day. Today they forgot 3 things and it was extras I paid for. Chicken bacon ranch salad and didn't even put the bacon, avocado or cheese on it. If they weren't so worried about yelling about the movies they were watching maybe they would've gotten it correct. I'm not one to complain usually and just deal with it but this is absolutely ridiculous.

The food was great but the self service drive thru system is screwy. The menu is laid out like they want to present their least popular items first. I’d much rather speak to a person that can understand that I don’t want guacamole on my steak sandwich.

Good food and nice customer service. They did mess up my order a couple times but they either gave me a refund or let me get a free sub at my next visit.

Ordered online, went to pick up the doors are all locked, pull to drive thru hit speaker button no one answers. So I wait in line pull up to window tell them I had a online payed for order but I couldn't get it. He hands the order out the window and never says a word. So rude. Could have at least put a sign on the door saying sorry you need to come through the drivethru

Smidgen slow BUT the food was good and pickup didn't forget the avocado for once.

This place is a joke, ordered 3 subs in the drive threw and not one of them had any condiments on them just near and cheese on bread.

This is very hit or miss across all subways. I’m not sure why there is such a discrepancy among the sandwiches. But I ordered a foot long deluxe steak and cheese with extra veggies. Which I do order myself at the touch screen drive thru. I am then always prompted by a window teller who doesn’t say anything other than my total and pushes the card reader out at me asking me to “tip or skip” (for what?, I took my own order! All you’re doing is making it) I then get home to this.(see picture) Not even enough meat for a 6 inch sub, let alone a foot long. Or a deluxe which is what I ordered! And I also ordered extra veggies. There’s barely any! Subway needs to standardize how each sub is supposed to be and they always need to look like that. Do better people! This is a $12 sub that looks like a toddler made it in their plastic kitchen set.

This sub is SOOOO GOOOD whoever runs this store I am very happy. On a day where I needed something to go right this sub was there for me. Filled me up with love.