Jersey Mike's Subs

20813 Hall Rd, Macomb - 48044
107 reviews
Sandwich Shop Fast Food
(586) 213-5140

The staff at the location is the best. Always friendly and quick. I come here often and have always had great experiences. The subs are always great. Will only come to this location.

This evenings crew lacked proper training. No forks for my salad and I had to keep asking for the bacon that was included in my sub. I love jersey mikes but today wasn’t good customer service.This is my second review I came back and gave it a one star instead of three. I came back to give another chance and they doused my salad with so much oil it’s almost unedible also this is the second time they did not have forks this time I was on a lunch break and did not have access to a fork so now I can’t even eat it and it has gone to waste. This means they have been out of forks for a whole week since I’ve been there last.

Great friendly staff sub was super fresh done very quickly ! ?

Nice crew. But very disorganized.Ordered a head. Not even started yet when I got in. Plus out of the bread I asked for.

Decided to give this location another try because it's closest to home (my old review is below). Ordered online, pickup time 6:03pm. Walk in at 6:10pm and my order hasn’t been started because they have no bacon. So this will for sure be the last time I order from this location. Every other Jersey Mikes always had my order ready when I walk in the door.2 stars because at least the staff was friendly. Leaving at 6:19pm, gave me time to write this review.

Went in the other day before work. Ordered 2 giant subs and 1 regular. The order was clearly written how I wanted them. After 3 attempts to make them I was handed 2, 1 giant and 1 regular. I asked where my other giant was. Oh you had another? YES.....here is the receipt!! Get home to drop them off.....open them and they were STILL WRONG!!! I had to leave because I was already running late for work. Tried calling while on my way to work, several times, only to have the phone ring and ring. I will never go here again!! Especially after paying over $40 for 3 subs, which could not be made correctly after 4 attempts!!!

They made my sub wrong. I called them and the response was to pay for another sub and some day corporate will reimburse us whenever. And i have to pay door dash a second fee because they refused to remake the sandwich and rediliver. So they want me to pay door dash again for their mistakes. Yea, NO. Never Never again. Poor subs and even worse customer service! They need new management and employees!

Best jersey Mike's experience I've ever had the employees are very friendly and reminded me about shores points which got me a free sub, corporate needs to give these guys raises cause they're earning it

always a smile and great sandwiches. great experience every time. I visit this location often at lunch time and they are very friendly and customer/ experience focused.

I would like to recognize an employee who provided exceptional service. Christian was kind, caring and extremely helpful. He took time and helped us download the app and place an online order so we could use the offer , which was purchasing 2 giant subs and getting the 3rd giant sub for $3.99!This location is very fortunate to have him! Oh and they were delicious!