Tim Hortons

33500 Plymouth Rd, Livonia - 48150
126 reviews
Coffee & Tea
(734) 427-0653

They are out of everything except coffee n bagels n donuts. There were 3 women by the window area. One of them was cussing like Richard Pryor. F$$k this, f$$k that. Loud enough I could hear in my car. The others complaining because they have no product. One girl out back by the order sign smoking a cigarette. One guy sitting on the guardrail in his TH shirt toking on a joint.Pretty classy place this one is. Unimpressed for a first visit.

Unprofessional and the drive thru did not take my order properly and said I never ordered. Rude young person who took order other employees were respectful and attentive.Sad that manager stood by this lack of customer service.

The cashier was so rude. Ask for 1/2 dozen muffin and she doesn’t have patients to get what I needed. I ask for strawberry cheese cake muffins then the reply was I only have one. I said there is 4sitting on the display shelf. It was hard thing for her to do. Once she packed up the muffin she left it on the counter. Didn’t pass it to me or don’t have any kind of acknowledgment from. The attitude was get it if you want it.

I pulled through the drive through and I was having a rough day. The girl at the window was so nice, and all smiles. It immediately made me feel better and my coffee and fritter were perfect to go along with that. I didn't get her name but I was there between 3:30 and 4:30 on Thursday 03/25/22. She had a septum piercing so I hope this gets to her to say thank you.Actually this is the wrong time hortons I'm talking about the one on farmington and Plymouth

Very lazy crew today. Order $20 worth of stuff including some bagels toasted with cream cheese. Got the bagels barely cut and not tostada or with cream cheese. This location used to be good but has slipped a lot. Not recommended.

Never in my life have I encountered a person who was more uninterested and rude as this lady. Not to management, upgrade your business and just fire her!

I went through the drive-thru and ordered a plain bagel, toasted, with cream cheese. They gave me a cold bagel and threw an OPEN packet of cream cheese in the bag. Absolutely disgusting. So unhygienic. I will never go to this location again.

I wish I could give this place a 0. Every time I order it's a problem and the drinks come out disgusting. I had a hot chocolate that tasted like they poured the powder on top didn't stir and then left it put for 2 hours. Coffee was nasty not to mention other issues like no food and not getting my order right. I like Tim Hortons sometimes but this particular one is the worst I've ever experienced and is was not an isolated event.

I just ordered a BLT Croissant. They even repeated my order back to me. Does this look like a Croissant? Very disappointed ?

Just sat there for over 5 minutes without anyone taking my order. There were no other customers and 3 employees inside doing nothing