Caveat emptor here. If I could rate this store with 0 or negative stars, I would. I ordered 2 pizzas from this location through the Papa Johns mobile app. The price was $40 with delivery and TIP. The pizzas were never delivered and the store couldn't have cared less.The store contracted through Door Dash for deliveries. The Door Dash driver was sent to the incorrect address (~2 miles from my house) based on the incorrect delivery address in the app. I didn't realize the address was incorrect in the mobile app until this happened. I tried to change the delivery address in the mobile app several times, and while it would allow me to change the address, it wouldn't save the address, so something was not working properly in the app.Regardless of the poor functioning technology, I called the store to give them a chance to make it right. Everyone makes mistakes, and in business often times you can get a chance at redemption, but not here. The store manager said there was nothing they would do. No credit for a future pizza; No refund; No making 2 more pizzas for me and my family who waited 1.5 hours for this non-delivery to become known; Nothing...it was my fault and wished me a nice night.The pizza market is very competitive. In the area I recommend Buddy's pizza, Tomatoes Apizza, or the pizza from Crispelli's. You might pay more, but you will get quality food and the customer service is fantastic.
Amazing pizza and very clean store . good service
Always a great experience for pizza. Order by phone ir app the staff always looking out. One time the app was off on delivery time due to a staffing issue store called to let me know when they could have just delivered late. Food always fresh and pickup always ready on time. Never had undercooked or not cooked properly food which I have had at other places. Staff always in an upbeat mood and happy to help. This is my pizza spot when needing a reliable pickup for the family.
Pizza came quick as ordered and was tasty! Thanks
We've picked up pizza at this Papa Johns (Six Mile, Livonia) twice now, and the pizza's been great. Today the store went above and beyond: I accidentally ordered from this store instead of South Lyon's store. When I called to let them know that we were coming for the pizza (an hour round trip due to my choosing wrong location), the staff member kindly offered to void our order, even though the food was ready.We were then able to order for the correct store. It was our mistake, but the Livonia staff was super gracious. Thank you!
Employees were ok, not overly friendly. More matter of fact. Food was ok.
so called calzone pizza are so small. could be larger
Stopped in and visited I'm a new business owner in the area and was going to leave some flyers behind and order a pizza for my team but once I told the staff member I didn't have the order and she dismissed me out of hand very rudely and didn't even ask if I wanted to place the order just walked away
Food always hot and delicious! Ready on time.
Loved our papadias and the double chocolate brownie.