I ordered about $40 worth of items for carry out and when I got home realized they forgot the most expensive item, a chicken sandwich. I had to drive 4 miles back to the store to get a replacement. I demanded both a replacement and a refund and the store refused. Come on! I'm wasting 30 minutes of my time and driving around 8 miles for their mistake and the best they'll compensate is a free bakery item. So I guess they think it's fine to waste people's time but can't lose any money on it. At least the replacement was quick and tasted good.
Disappointed that I spent $19.00 for this chicken sandwich that was not even a whole breast, burnt and dry and tough as shoe leather. The chicken sandwich had more mayo then chicken! One if the worst chicken sandwichs I have ever eaten. I also ordered a whole Greek salad that didn't even fill half of the plastic take out container. To charge that much for this kind if food is highway robbery!
Great experience, the only problem I have is with the glass coffee mugs, they are never clean.I usually just use hot water to rinse off.Tuna on Cesar salad and creamy tomato soup are best.
Order was fine 30 minutes past when I was suppose to pick up. Making me late for my meeting. The manager was short with me when I kept asking bout timing as they had to cook the eggs. So a 3 for order being right, but bad customer service and helpfulness.
I usually like most of the Paneras products and generaly there is uniformity between various locations. For the 1st time time I was really disappointed. The meal we ordered was was all wrong and over charged. The mediterranean Bowl that I ordered was wilted, goopy and tasted wrong. My friends Baja Bowl was all wrong and even the coffee was not hot. I went to complain and ask them to resolve the order and the stuff was actong a little wierd and a bit lack-luster. Not waiting to risk the possible retailation of my complaint by a digrutled prepared. We threw our $30 lunch in the trash. First time post Covid that I returned to this location. Never again. Like for the past 2 years cheaper and safe to serve my self. I give the one star because the cashier was nice.
I arrived on a Thursday morning at 8:05 and I was the only one in line, but my order wasn't taken until 8:17. There was no coffee in any of the pots (except decaf). I ordered a sausage on brioche bun (simple enough, right?). At 8:45...I'm still waiting, bc the cook is doing lunch boxes for a catering order. Awful!
Frequently try to eat here but it's difficult to. Most of the time all of the tables are dirty so you'll have to clean them yourselves. Takes a long time to get your order and when you do most of the time it's incorrect or missing stuff. I just wish it was cleaner and more accurately fast paced.
I’ve always love Panera And this location is pretty great! I’ve been here multiple times for meetings, lunch dates and family meals. I love to get the bakers dozen bagels, chocolate pastry, cookies and scones. Arielle (cashier) is a delight and I haven’t learned the chefs names but the ones I’ve gotten food from have been great each time at this location. I love to dine in and carry out here.
For the price, the food is just meh (at this location). I would expect better cooked/put together food. The rice and quinoa in the bowl was hard and dry. Cookie was disappointing especially for the price! Spent almost $20 for a lunch that was not good. I’ll be sticking with the bagels and coffee from now on.
Love panera. Staff was great, engaged with us right away. Ordered broccoli cheddar soup. It was hot and so yummy. Fast service