I have to give a shout out to the awesome bartender, Paige. I have been a patron here for years and things have unfortunately declined in this establishment…probably because of tough times and lack of employees but she is clearly one of their biggest assets and they are lucky to have her. She’s great at her job and one of the biggest reasons that we still come here! I hope things turn around for the better with employment because the food is usually very good also! Thanks Paige!
My partner has always loved BWW but I avoided it since I don't eat wings. This time I tried the cauliflower wings with lemon pepper dry rub and they were SO GOOD. Hot, crispy, and flavorful. The small order was more than enough food. Of course my partner liked his wings too, and we also enjoyed the cheese curds.
I hated my visit here. Would like to give 0 stars if possible. We had to sit there for half n hour just for the server to ask us our drinks. Although it was Saturday night, the place wasn’t even half full. Then It took her another half n hour to get the drinks when she took our order. We ordered large basket of wings with multiple sauces and it took them 1 hour to get the food and in the end she got us just cold fried chicken wings with sauce on the side in small cartons. Why bother to call yourself a wings place. Sell frozen wings and sauce separately just like a convenience store. I was there for more than 2.5 hours and ended up going home hungry.
We're always grateful when we go out to eat and there is dedicated staff working there!With that said, there are many new people in the business. And that doesn't always mean you're going to get a great meal.Tonight was one of those nights. Our service started good, our waitress came by many times asking if we knew what we wanted for dinner. After we finally made our decision, after our order was placed we never saw her again until she brought us our food. That's okay but we didn't see her after we got our food either.My wife's chicken tenders were overcooked. Almost burned. That made them anything but a tender chicken.We asked for and spoke with the manager and shared with him our experience. He apologized and gave us a coupon to help with our next visit to his restaurant.We will go back and give them another try in a couple of months. That should give the people time to learn how the business runs.
Food was great, wait wasn’t long at all & service went far beyond expectation! Our server Chelsi was very friendly and attentive and truly rocked it! Absolutely amazing.
This is BOGO in Livonia? Atrocious.Ordered takeout for 6:20 PM. Got there early and the wings were already done, cold mind you. And, on top of that, they’d barely been sauced and BOGO 10 - they only gave us 8 of each.I understand patience for the food industry, but this is unacceptable. Go to the Orchard Lake location instead.
Ordered 5pc naked tender meal and only got 4 (3 of which looked like halves) and the fries were burnt to only a shell.
Placed an online order and paid for it for wings to be ready for pickup at 4:50 Saturday. We were having a party and picking up food from two places to eat at 5:00. Our order wasn’t ready until 5:20. Rude waitress, no name tag, I see why. The rest of our food at home got cold while we waited for the wings order. POOR SERVICE, POOR WAITRESS AND POOR EXRIERENCE!! I would think twice about ordering from this place!!!!
Ordered to-go.Missing two sauces for the wings, missed dressing for the salad. At least they got the carrots and celery right with blue cheese.Trashy service man. Seems like a common thing in Livonia with franchise restaurants.Manager told me to come and get the sauces, said blue cheese wasn’t on the order, and offered $5 for the sauce inconvenience. Who cares about $5 when I wanted to have an actual dinner, instead of driving out to pick up for just sauces. Weird my receipt on the bag shows blue cheese. Illiterate or blind or irresponsible or all of the above.
This place is always underwhelming. Twice we have ordered from here and the orders were wrong. When we came back in to correct the order the staff was extremely rude. Ordered Buffalo wings and honey bbq wings and got regular wings on both orders. I highly recommend going anywhere else for wings. Or just order pizza and you’ll be more satisfied.