I wish we could do a no star. As that is what I would given it. Supposedly toaster oven wasn't working. Was told that when we walked in the door. Girl had to keep asking what we said yet had ear buds in her ears. I wanted a wrap. Said they didn't have tomato basil wrap only regular wraps. Was told can't heat it up. I said thought it was just the toaster oven wasn't working. Finally got the meat heating up. My fiance asked for Lettuce on his sub. She said we're out. He just wanted a little. There was more than he wanted in the bin. Then he wanted mayo on the sub to the ends. She went up and down instead of side to side. Had to explain this to the girl. She literally had no idea how to comprehend things. She put just a few onions and green peppers on my wrap. Told her I wanted double meat. Regular meat was 2 trays of meat. She handed him 1 more instead of 2. Had to ask for more. The man that was working with her, was more worried with the door dash order than us and the customers waiting to order. I will NEVER EVER be seen close to this store again. Need more people that can comprehend food orders and common sense. I am so disgusted. Should have went elsewhere.
Friendly staff and clean lobby. Food has always been correct as ordered. Can't ask for more than that. I will continue to order from this Subway location.
Gave them one star because not an option for no stars worst store in lansing by far manager is horrible and it reflects in her staff feel bad for who ever own this location it has the potential to be an amazing store but as long as his current manager Tanya is in charge he will continue to lose costumers!!!
the food was kinda good but have no veggies and paying 10 bucks for a sandwich thtz bs I hope the next time u guys have everything
After placing an online order and giving very specific instructions I picked up my order and immediately realized they didn’t follow any of my instructions. So I sent my husband in, the manager refused to remake the sandwich. So he told her “I just want you to know I tried to be nice.” I went in showed her the instructions and she still refused to make the sandwich. I gave the sandwich to her and told her I didn’t want it it was gross. She told me to “get out of my store and don’t ever come back” I say this because today I spent $40 there to feed my family and every time I go there I spend $40-$60 so she just turned away a $1,000 of dollars a year just from myself. I hope this place gets closed down asap they have terrible customer service.
The manager there her name is Tanya she has bed bugs at her place and brought bed bugs in to the subway her number is 5one7 sixone9two46seven
THE WORST INTERVIEW OF MY LIFE!...I worked for subway for 3 years recently.so Im very experienced and didnt need training ..the "assistant manager" was in the interview with street clothes on lookin a hot mess..the manager was very snappy and rude.. Repeatedly telling me ..they dont do drama...but the energy/vibes was so thick of drama ..you almost couldnt breathe..the "assistant manager" was eating chips..she had no teeth..spitting chips while shes talking..it was so gross..Then about 10 mins later..i received a call from them saying they are going to find someone else..which was totally fine!...I would have never worked there..even if they did hire me..its absolutely crazy. I would never work or eat here!
Seems like every time I try to change it up a little bit, they don't have something I wanted.
Friendly and fast staff. Very clean. Food was great.
The food is good but the people in the store are super not helpful. Ordered an online order through their own website. I never got an email and it never showed up. Called the store. They told me to call Corp. but since i never received an email Corp was likeToo bad we can’t refund you. So i paid for food that never came and can’t get a refund. And the lady working laughed at me. So cool.