Taco Bell

3233 S Westnedge Ave, Kalamazoo - 49008
122 reviews
Fast Food Mexican
(269) 342-2940

Recently moved to Michigan from CA and the service and quality of this location is THE best my family has ever experienced! As a matter of fact everyone that I speak to mentions this location as the BEST Taco Bell in town!

Sometimes burritos are real big sometimes very small. Out of stuff at night. Need to order stock more accurately.

The food was great! They were out of large cups so they gave me 2 medium cups instead. Friendly attitudes, good food, and great customer service are all very important aspects.

3/26/22 – 3/27/22 - Showed up just about an hour before close at midnight on the 26th. 3rd car in line. The line did not move. Not a single car was served for the hour I witnessed. The employees literally did not do their job. Seeing the line form within an hour of closing time, they literally chose to not serve food and just left every person to sit in line. I counted, and it amounted to 8 cars. That’s 8 paying customers, now dissatisfied non-patrons who were left to waste an hour of their life while the employees let them sit there, knowing full well that they had no intention to serve any of them. Had they simply turned off the lights and closed early, I wouldn’t be writing this review. Instead, the employees scored an extra hour of pay while plainly refusing to do their jobs, meanwhile I sat trapped in an unmoving line until they finally closed. Exasperated, I sent my friend to go and look through the windows see what was going on inside, he reported back that they were doing nothing but talking and standing around, ostensibly killing time. These employees literally want to make money for not doing their job. They show up to work with a singular goal to do shamelessly do as little as possible and collect a full paycheck as if they had performed a full day of work. From an internal business standpoint, and from the perspective of a world-be patron, this is just plain inexcusable. Money that should have been earned, business that should have been conducted, but was instead shirked. An opportunity to conduct good business at a busy time resulted in (at least) 8 disgruntled customers due to the sheer laziness of the employees. There is no excuse. Management needs to take action, or new management is needed all together. Just paltry. Poor business. I will not attempt to patronize this Taco Bell again it’s all too obvious that the staff could not care less about paying customers.

This is the best taco bell i’ve been to. They are always so sweet, have never messed up my order and they are always quick with my order too. They always have a good mood. Love them :)

Reasonably solid Taco Bell, ignoring supply chain issues. Seems to have more consistently good service than the location on Westnedge and Mall Dr.

They have great service, but my food is always cold.

2 hours of waiting time15 to 20 mn is a pure lieThey should better refuse orders

Got food poisoning 2 weeks in a row from eating this..... made a complaint, still no response, please don't eat this food, they care more about profits than they do people's health and well being

I like the one on Sprinkle Rd. Probably because I personally know a couple people who work there... Helen and Jaimie. Both amazing women!! I'm always happy with my orders here!!