We go to roll up for special treats/celebrations because our kids love watching the ice cream be made. It’s always been a fun experience! Today we went to celebrate my oldest ending the year with a great report card! We realize the price is more than your average ice cream joint because of the experience and time from staff. Sadly today we left disappointed :( With no one behind us in line, the ice cream was pulled out of the freezer pre rolled. I have two very bummed kiddos. My youngest daughters ice cream was so frozen from sitting in the freezer she couldn’t even get her spoon into it. The rest of us finished and we had to bring hers home. The ice cream was still good but it was upsetting to make a special trip to Roll Up and the entire experience didn’t even happen. I rarely post reviews but felt this experience was important to share with the Roll Up staff. Im not sure the reasoning for this but wanted to communicate that this definitely hinders the experience :(
Customer service was superior. Made me feel family. Food was prepared exactly as should be and made to order. Top notch ingredients with fresh and hand prepared. Taste was amazing . My first experience with Rolled Ice Cream .. I am thoroughly impressed. Again Quality ingredients with quality workers only can bring the best experience I've had in a long time. I would drive out of my way to stop for anything on the menu.Thank you from the Owner to the Employees ...YOU ROCK.
Got their Friday only cod sandwich and fries with roll-up sauce.They were both quite good.This seems to be the new trend with restaurants, but the price was a little steep. (Trying to make a living.)However, the lady at the counter and the guy doing the cooking (husband and wife?) were very nice.Answered all my questions without getting impatient.It was a breath of fresh air to have kind and caring customer service. Kudos.
Been here couple times now with my son. Always great experience! Everyone is helpful and nice! I usually get the sandwich and my son gets the normal chicken tenders! Had Bubble Tea here but rather will stay with the ice cream.
Been here twice now. Had the BBQ bacon chicken sandwich and loaded fries first time and chicken sandwich and regular fries the second time. Caution: the loaded fries are a meal in themselves. Everything was tasty. It's a little pricey but very yummy! Had a serving of ice cream that was very good too. Similar process to Cold Stone ice cream which I really enjoy.
The chicken is fabulous! We loved it.
ice cream was great service was very nice I'll be going back
Really shocked on how great the food tasted. Fries were amazing and the spicy chicken was one of the best I've had ever. Rollup Ice Cream & Tea check em out.
Make it a point to come here every week atleast once. Best chicken sandwiches around the ice cream is phenomenal and you always have to get a tea.
First time here. Awesome place! The food was excellent! The service was spot ON.. courteous, and fast for a made to order establishment! A nice friendly atmosphere.. A PLUS.!! SoScrumptious! Also, the Strawberry Sirahcha cheesecake was to die for! Thank you Rollup Staff!