This is unfortunate because I like this place. The one star is not for food. Their food is decent for Mexican food. This one star is for their service. Normally I don't have a problem but today, I had ordered my food from their website at 12:50pm, it said it would be ready at 1:06pm. I actually got there late as it was my lunch break and was tied up in traffic, so as I walk in at 1:14pm, I was told it would be a wait. Other people had been waiting too, mind you I ordered 4 tacos, not the whole menu. You had workers standing around talking, only 2 or 3 in the kitchen but still the level of poor service and lack or urgency is alarming.
Super delicious Birria Tacos and the broth you can order on the side is on another level. Highly recommended! I dropped by on the weekend and they have Menudo on the menu! The portions are generous and the broth is amazing too.
Awesome food! The chicken tacos are delicious! Some of the tastiest, crispist tortilla chips I've ever had, and my boyfriend raved about his birra tacos.
I get pickup or delivery from here way too often. But the food is irresistibly fresh and authentic. It's the best Mexican joint I can find in Kzoo, and trust me I've been searching high and low!I highly recommend their birria tacos. To be honest they're juicy even without the consume on the side. And get the sour cream - it's authentic Mexican style and you're gonna love it.If you waltz in during the lunch rush - guess what, you're gonna be waiting a while. I tend to order 15 minutes ahead of my lunch break for pickup, or 30 minutes ahead for delivery.They're always on time in my experience. The only time it gets rough is, again, if you walk in during a big rush and expect the food to magically materialize in an instant. This is real food, not McDonald's, and it takes time to make.I will say my only gripe can be the atmosphere. The front door is kinda janky, which hey, I can excuse that. But when it has fingerprints smattered ALL over it, that's another story. My advice to mgmt is to wipe the double door entrance hourly when it's busy. This place is great and deserves to look welcoming. (And if you really want to get it going, update the entire dining room decor and light fixtures to a casual, colorful dinner date vibe and forget it, you'll be raking in the dough. I don't know the logistics about why you're not open for dinner but hopefully that changes over time. This could be a killer dinner spot.)There's another taco joint in town that rhymes with Snaco Slob's, and honestly I don't know how they're still in business. Mi Familia is authentic, fresh, and it's right there! If you want pretend Mexican food, go to Slob's. If you want the real deal, Familia is the one!
We visited La Familia Cafe while in town for business. It was excellent! The service was great! We had the breakfast tacos and they were fantastic!
Best place in town for breakfast burritos. Always dine-in as the restaurant is welcoming, quick, & always very clean.
Ordered tacos from here which were pretty good, however when I ordered the elote, the corn was still frozen.
What a hidden gem in downtown Kalamazoo. Very well prepared high quality traditional Mexican cuisine. Staff is extremely friendly and helpful, and the food is just fantastic! Must try Barria Tacos with Consume! I have not tried anything that was not great. Wish they could be open for dinner, but extremely happy they are open!
The tacos al pastor were so good! I will definitely be exploring their other menu items.
If you want the wrong food then order here. Been here 2 times each time my food has been wrong and they do not compensate for their mistakes. So if you want dry food thats wrong then be my guest.