Excellent customer service and delicious food with good prices.
Guy scratching his neck, didn't wash hands, put on used gloves to prepare sandwich, girl sitting on counter talking to guy, water on floor, nobody cleaning. Worst Jimmy John ever seen.
I order frequently from here and have it delivered to work. Only saw one error ever occur and they were quick to fix it. I doubly recommend their tuna sandwich!
They made an excellent unwich for me, extra lettuce and really good Vito!
Mediocre subs. Expensive for what you get. Better off eating at a locally owned deli.
Tasty food. Freaky fast. No forks.
I ordered delivery last night from this location. It had been an hour since I placed my order so I called the store because it said my order was delivered. When I called asking about it, the first time I was put on hold for over 10 minutes. The second time I called, the girl working knew immediately whose order it was and said “oh, no one called you? He was supposed to.” The wrong order was marked as delivered, not mine, she informed me. I said okay, what happens now? She said that we will just refund your order. I said, okay I just want to make sure that I have this right, you were just going to cancel the order and not let me know? I asked when to expect the funds refunded to my card, she said five business days. I asked if I will receive email confirmation of the refund, and the employee put me on hold…for over 25 MINUTES. After being on hold for so long, I drove to the store to see what was going on, and the store was completely closed. I would like communication from the manager at this point regarding my refund and exactly how they train their employees, because I guarantee I will never be giving this location my business again. I would call again, but who knows how long I would be put on hold again. I would give 0 stars if I could. My order number was 6239416399085568 for reference.
Waitinggg
Downtown in a big city - these hours are unacceptable for Jimmy John’s.
Good experiences with this location. The occasional mistake happens, but they are courteous about fixing it.