Crafty Crab Kalamazoo

5802 Gull Rd, Kalamazoo - 49048
126 reviews
Seafood Cajun/Creole
(269) 903-2467

I ordered the Four Seasons Special with “The Boom” mild seasoning and with a spicy seasoning on the side. My husband and I could not eat all of it. It was very good and when we remembered to eat the left overs two days later…it was still delicious! The calamari is good and for desert, I ate the cheese cake with strawberry drizzle. A very scrumptious birthday treat!

My husband and I came here for date night. We were greeted and seated by Rita. She explained the menu (which was kind of confusing), kept our drinks full without us even asking, and even asked if my 8 month old needed anything! She is seriously a great server. The food was DIVINE and came out quickly and hot. Very enjoyable experience!!

It was wonderful service and good food

Tried this place for the first time and it was so good! My husband and I shared one of their specials that had a mix of seafood in it, it was plenty for the both of us. Our server was on top of everything & super sweet. We will be back!

I love this place. From the moment you walk through the doors you are greeted by friendly well versed staff. My family and I have used the take out feature but also have dined in. It's my experience that usually when food is good in the restaurant, it falls short when taking it out. However, this restaurant is firing on all cylinders. The food is almost better when it's had an opportunity to sit in seasoning! I usually get the king crab legs, and they are amazing. I've never seen crab legs so big!! The restaurant is pretty pricey but worth ever penny!!!

This place is amazing! I’m non-meat so I ordered corn on the cob and fries. Most seafood places we go to the corn is not done right, but here it was perfect! And kids get a free lollipop!

I've never been to a restaurant that serve seafood boil before. Crafty crab has it down to a science. You get to choose your ingredients. You get to choose your type of seasoning. And then you get to choose your level of heat. The boil did not take that long to cook. And bottom line it was delicious. I thought at first I wouldn't have enough food but I actually couldn't finish it. Is a little pricey but we're talking premium Seafood here. Highly recommended if you like seafood.

It should have been a warning when we walked in and saw a sign that they automatically add 18% gratuity to parties of 5 or more. The food and service should earn that. You shouldn’t strong-arm it out of customers. In addition the wait staff has 0 incentive to properly care for a table if they are going to automatically charge 18%.I included a picture of the chips and salsa brought out to our table of 5. We got to share a whole 2 chips each. No individual salsa cups, no plates, no refill.Our meals were mediocre. As many mentioned it is small portions for the price. I didn’t expect a mountain of food but I also expected to walk out full with a tab of $120 for the 3 people I paid for. (No alcohol on that tab either) That didn’t happen- nor did the waitress offer dessert.Speaking of the waitress. She seemed nice enough but was constantly apologizing. She said they only had two waitresses for the whole restaurant and no bartender so she was trying to make drinks as well. As such she was nonexistent. Getting a refill of water proved to be too difficult. When we did ask for 2 more waters she brought one. When we pointed out a second person with an empty water and that we had asked for two she apologized but never did end up bringing the second water.I tipped over 25% because I felt bad for the young waitress however I won’t be back. The owners need to figure out that unhappy customers don’t come back. They need to stop giving empty apologies (see responses to other negative reviews) and actually do something about the dining experience at the restaurant.

We had the wings and hush puppies as an app. They were amazing! We got the fried shrimp basket and one of the king crab combos with the boom seasoning. Everything was great and so was our service! Can’t wait to come back and try the poboys.

Amazing food. Amazing seasoning. Amazing service. Overall great place if you want good seafood! Sky was our waiter and he was fast and friendly!