The weekday afternoon "order taker" at the first window....Marcellus!!!Always so polite, detailed and efficient.I have no problem saying "yes" to rounding up with a donation when the people you're interacting with are so wonderful.Thank you for always being so great!!
Ok so I had originally went somewhere else and I love that restaurant but hate that particular one. They had told me they were only taking cash so I ran across the street to get cash I came back and they wouldn’t answer there freaking drive through. Anyways back to Taco Bell. They took my order which was for 4 adults. It was $34 I pull up to the window to pay. And they proceeded to tell me that they were out of beef so they said they could either cancel the order or make everything steak. Well considering what had happened before I naturally said just make them all steak. The upgrade was on the house of course. But they were super apologetic and nice. There was 2 problems though. 1) I was missing 2 items. A taco and a bean burrito. And 2) I didn’t really care for the steak. Which wouldn’t have been an issue but the bean burrito was mine. And I didn’t get it. And I didn’t know this till I got home which I live 40mins away. And no I didn’t call them. So I’m sorry I didn’t say anything to them. But they were wonderful in the way they handled the situation.
Kiosk not properly pass send order to line and thus we had a long wait. Staff addressed the issues quickly and politely and assisted in getting us our order.
Night shift understaffed.. girl on window too invested in her phone. Forcing others to do her job. Props to the cooks tho, food still good.
I went to this location at 11:40 last night 20 minutes before close spoke Russian to a man working the drive through he didn’t understand but told me 3 people were working and they had a not great day. Despite that excellent service was provided. When asked for extra Diablo sauce I was given so. To the three working last night thank you for being kind. Will definitely return.
The customer service was awesome. The food is yummy. And over all it was a great experience.
I like Taco Bell but when I order a 12-pack of tacos not all of them are made the same that's disappointing some skinny and some are fat
Might be the worst one around. Half the time they are never open, then when they are, drive thru is 10-15 minute wait. No need to waste your time at this one.
Don't get me wrong, the people are nice and courteous, but they ALWAYS mess up my VEGETARIAN daughters food and mine. And I make sure to tell them that it's for her, and I still have to go back, at twice. E. Michigan Taco Bell always messes it up. I prefer Ganson St. Taco Bell. They don't get it wrong as much, just a longer line.
This Taco bell is terrible. Just look down the list at the reviews. They have straight up criminals working there who will rip you off, steal from you ect. The service is deplorable, they close on average every day anywhere between 5pm and 7pm even though it says online they are open until 12. Just avoid this place at all costs.