Our first trip here after they reopened after the Rona closure. Service was exceptionally slow. To the point of having to set timers to remind us how long we were sitting at our table before we were even acknowledged. Food was definitely not as good and certainly more expensive than the last time we dined in. They were out of Diet Pepsi but did bring my wife a cup of ice so she could go out to our car and get her own bottle and bring it in. Needless to say, dining out, especially at this Applebees, will probably come to a screeching halt for us. I don’t see this improving any time soon based on the quality of the waitstaff. Very disappointed.Edited to add: Tried to pay by using the QR code on our receipt and it was not working. Gave my card to the waitress to run and she disappeared with it for about 20 minutes at which time I had to flag her down and ask what she did with my card. She said their internet was down and the general manager was trying to figure out what to do. I advised her the first thing to do was give me my card back. As if the writing of this edit, we are still waiting for a “to go” order and a way to pay for our dinner. I’m giving them another 15 minutes before we walk out without either of those completed.
Service was a little slow but it was still such a great experience. We went late and I learned apps are 1/2 off so that was cool. The waitress was so nice! I really had a great time and they weren't that busy so it was cool! My little sis didn't like her food so they let her pick out a different kids meal. The new mountain dew is absolutely delicious!
The waitress was absent minded. I asked for silverware 2 times from her someone else had to get it for me. Also I ordered the southwest bowl no rice extra lettuce. The first bowl had extra rice. When she picked up the 1st bowel I reminded her to get me a refill. Someone else had to remind her. I have never had this issue before. The food was great just wish I had a better waitress.
I do not recommend ordering your food curbside or online from here. More than half the time the food is missing sides or incorrect. Tonight I placed a doordash order around 10:30. It is now almost 11:20 and the doordasher has been at Applebee's waiting on the food for 10 minutes. For the price of the food you are paying for the quality is not overwhelmingly good especially when you add a long wait and a dice roll at getting what you ordered.
I do not recommend ordering your food curbside or online from here. More than half the time the food is missing sides or incorrect. Tonight I placed a doordash order around 10:30. It is now almost 11:20 and the doordasher has been at Applebee's waiting on the food for 10 minutes. For the price of the food you are paying for the quality is not overwhelmingly good especially when you add a long wait and a dice roll at getting what you ordered.
Best Service I have ever been given. Spencer P was the best server I think I have ever had. He had a very large other party and 2 other small tables from what I could tell and still made sure everything was perfect for us. 10/10 service I will be asking for him again.
Terrible will never go back. Prime Rib Dipper was so salty, you couldn't eat it. Had a Great waiter he did take the sandwich off our bill, and the drinks were good
Food was good, but for as slow as they were, I would expect faster service and accuracy. I ordered a salad with my meal and asked for Bluecheese dressing, got Ranch. Even the waitress knew it was wrong. Honestly, I wish you could rate things separately on here. 4 for food, 3 for slow service(really wasn't busy), and 5 for waitress personality.
Me and a friend brought our kids in, there was 7 of us total, 3 big kids and 2 babies, they got us sat right away. Another team member came up, and got our drink order started to help out the bartender who would be taking care of us. What an awesome team player! When the bartender came over, he was very professional and thorough taking our order. Their expo got us our kids meals first, which was very thoughtful. The food tasted absolutely amazing. The staff was so kind. Our server/bartender had a full bar, and still took great care of us! Great job Applebee's! We appreciate you, and the great experience!
first and foremost tip your servers well. the employees here work really hard to make sure that everyone gets their meals in a timely manner. if you go into this establishment expecting someone to bring you your food immediately when they're short-staffed then don't go and order through DD, GH, UberEATS, or whatever and tip your driver well.