Taco Bell

3243 Plainfield Ave NE, Grand Rapids - 49525
134 reviews
Fast Food Mexican
(616) 363-6453

Closed at 1:22am on a Friday night, but wouldn't pick up the phone before I drove over.Otherwise, satisfactory location across the board. Friendly staff. Accurate orders. Recommended.

Went through the drive-thru and told them my order and let them know I would like to add a freeze drink. So I go to pay them and get my food at the same window. I noticed they forgot to add my freeze drink so I was handing them money and they told me I had to go around and wait in line again.

I walked in to get my mobile order, waited a little bit before being acknowledged. When I was acknowledged, I was told flatly by the man behind the counter that they weren't taking orders. ? At this point I could see my order laying on the counter by him. I asked for my order and left.

The employees here have made my order wrong so many times I’m tired of holding my tongue. I know you’re in a hurry but please for the love of god read the screen carefully. You guys have made my order wrong time and time again and it’s just ridiculous. How difficult is it to double check that the order is fulfilled before you tape the bag closed? Make sure the drink is the right size. That type of thing. It shouldn’t need to be said that double checking is the bare minimum to doing the job right the first time.

Ordered on the app. No lettuce on the taco (end up with lettuce on taco) cheese quesadilla had almost no cheese and was just sauce. Also it came out cold.

I usually go to this location quite often. And usually don't have a problem with it. And was excited they were bringing back the Mexican pizza. So I decided to get one and all of the toppings were missing. There was basically just a fried tortilla slapped with beans and cheese. They completely skipped on the toppings. What the heck happened here, this used to be such a good location.

Jazz is the best person I have ever had the pleasure of speaking to so nice and polite I will definitely go back the service was great at this place in she is on the headset you will have the best experience

Order taker on drive-thru was very polite and professional. She made sure my order was right and remembered sauce. At the window she again asked how I was. Everything was correct and hot. Perfect experience. Her name is Jazzalynn. They need more like her!

There was a mix up with my families order today. The manager and her staff went above and beyond to correct the issue! Great customer with service!!

Very good food here and good service! Give the soft shell tacos deluxe with extra meat a try, they are fabulous! I didn't see it on the menu, but I may have missed it. But they have always made it for me with no issues.