The absolute cutest little ice cream shop ever! The customer service was great and the ice cream is a must try! We went 2 days in a row when visiting Grand Rapids! Definitely a highlight of the trip!
Awesome customer service. Friendly helpful staff with knowledge of confections in the shop. Place smells so good, you'll gain calories just breathing!
Curious ice creamery and chocolate shop. It is expensive, the ice creams are good, a little dense though. The sizes are really generous.
I love this place reminds me of home and downtown St. Joe! I cannot get away from my 3 favorite ice cream flavors, Superman, Blue Moon, and Pecan Praline! Hubby always tries something new this time it was Pumpkin Pie...Sorry no pics it was very humid this day and we had to park down the street and around the corner so we had to eat fast lol!
A bit pricey but worth it if you’re a sweets lover. My personal favorite was their pretzel rods and caramel apple
Bought about a pound of truffles from Kilwins and have not been disappointed with them at all. We've enjoyed nearly every single one. Some truffles, like the malt, Irish cream, and Bavarian cream, are all pretty non-descript. The raspberry, caramels, orange cream, and cordials have been the best in flavors. The service was kind and knowledgeable.
I had a delicious and fun time! We went in on a slower evening so we stayed to eat out treats and had lovely interactions with the team. We were asking a few questions about the equipment and learned about some of the things that they make fresh on site! The staff was very friendly and helpful. Everything was delicious and very satisfying.
Great selection and great staff! They even hooked me up with a delicious carmel apple for my birthday!
The fudge had dried out but they gave me a full refund and cut off some fresh pieces of another bar for me to have something to take with me. Kilwins is my favorite spot for something sweet and they stand behind their product. Which I find to be a rarity these days!! Thank you Brittany!!
A bit pricey but that's what you get with name brand. Got some hot chocolate which they said would take 10 minutes for a new batch, only took 3 and was super satisfying ❤