Jimmy John's

3428 Plainfield Ave NE, Grand Rapids - 49525
78 reviews
Sandwich Shop Fast Food
(616) 365-9300

I love Jimmy Johns, by far one of my favorite quick lunch stops. This location however, is not my favorite. The bread they serve always is hard and tastes like it’s from their day old bin. They generally are quite quick when you go through the driver through and are friendly I just hope they figure out how to make the bread like every other Jimmy John locations.

Wow! My husband and I ordered delivery and it came so fast! I had the Zesty garden turkey club on the sliced wheat and it was so good! Seriously, that sandwich could have easily been something you’d find on like a bistro or cafe menu. Great experience!

I like the food there and the service the only issue I have is any location I go i always order the same but they charged me different price idk why? But still love to go there

fast drive through and my sandwich was good but employees were not wearing masks. who knows what other nasty things go on behind the scenes if they cant even address an ongoing pandemic…

Terrible delivery times for a jjs I used to work for a Jimmy johns and it never would have taken us 40 minutes to deliver one sandwich around the corner this was last month or so now and today I've been waiting 25 minutes for one sandwich around the corner

Fresh and quick every time!

I only ever use delivery when I'm in a pinch. When I need something quick, my usual go-to is Jimmy John's (this specific location). My last order took 40ish minutes to be delivered. When the driver pulled up to my location, she continued to sit in her vehicle on a person phone call for another few minutes instead of bringing my food in. When I gave feedback through the link that is being given out, I was told by corporate that my feedback was escalated directly to the franchise owner of this store. I never did hear back. It's honestly unfortunate because I frequented this location. I hardly ever give out negative reviews because I personally understand the staffing issues happening right now. The deliveries have been significantly slower lately (understandably). However, the way the situation was handled after bringing it to their attention is what officially lost my business and prompted a review.

Always the same consistency, which is great! Not too much or too little.

Thought it was supposed to be superfast? Employees didn't seem to know their own products.

Ordered thru delivery and our sandwiches got a little mixed up. Called and the person who answered offered to send us new sandwiches. Delivery driver slammed the sandwiches on the counter and stormed out